No page views?

[spik666]

Has anyone else noticed the page views have disappeared, or is it just me? There are just dashes where they used to be - and it's the same on the mobiloe app too!

[2coolzr2]

Hello to EBAY PLEASE FIX its been going on for a month.

[alan@ebay]

Hi everyone, 

We're working to fix the view count.

The good news is that all of the view related data is available in Seller Hub. Here's the direct link to your impressions breakdown in Seller Hub: https://www.ebay.com/sh/prf/impressions. 

Thanks. 

[oncoyotemountainart]

When I click that link it says Opps, we can't find that page 😞

[alan@ebay]

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@oncoyotemountainart wrote:

When I click that link it says Opps, we can't find that page 😞

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Are you using Seller Hub? Try this link: https://www.ebay.com/sh/prf/traffic

[osagecitypickers]

same problem

[infoandy]

Having the same problem for at least 2 weeks now. Some items show what appears to be a correct number of views, i.e. 64. When I click on that item to view the listing page, under Listing views, I see Page Views and the number will increase by 1, as it should. However, most of the other items, when I click on them to see the listing page, under Listing Views, Page Views is missing.  See pics below:

Showing ViewsNo Views

[karensgoodbuy]

Same here---for weeks.

[big-savings-4-you]

Me too.  It's been about a couple of weeks.  Sometime the page views show up on some listings.  Other times, there is just a dash.

[2coolzr2]

Hello.

May I be added to the list to repair this feature?  It is broken 80% of the time this whole month.  Please?

Thank you.

[turquoisetulips]

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@jason_incognito wrote:

that makes it sound to me like this "feature" is on it's way out.....

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If that's the case [ I doubt it]   then so will I . Last straw for me anyway . tulips 

[turquoisetulips]

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@magicjohnsonsvariety wrote:

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@thepcmarketplace wrote:

I  HAVE THE SAME PROBLEM FOR MORE THAN 3 WEEKS. I'VE CALLED CUSTOMER SERVICE AND THE ONLY THING THEY SAY IS THAT EBAY IS GOING TO CONTACT US, TO TELL WHEN THE PROBLEM IS CORRECTED, BUT DO YOU REALLY THINK THIS  IS GOING TO HAPPEN? THEY DIDN'T TOOK A FEW MINUTES WRITTING OR TEXTING A PARRAGRAPH ABOUT THIS SITUATION . 

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The ETA for repair is July 3...at least that's what floating around the message boards, nothing official.

I guess Ebay employees are still looking for the owners manual.

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July 3rd or possibly sooner was the estimated time I was given when I called e bay last Monday morning . tulips 

[turquoisetulips]

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alan@ebay wrote:

Hi everyone, 

We're working to fix the view count.

The good news is that all of the view related data is available in Seller Hub. Here's the direct link to your impressions breakdown in Seller Hub: https://www.ebay.com/sh/prf/impressions. 

Thanks. 

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That link does'nt work for me . It just says '' page not found '' - 😞   tulips 

[danny1376]

Same problem for me.

Can anyone at least reassure me that this doesn't mean my listings are in some way blocked? I've had a lot fewer sales since this started happening, but maybe that's a coincidence...

[castlemagicmemories]

They are saying that the views just aren't registering, but you are still getting views.

[scottsdaleluxuryshop]

I have the same issue too, going on almost a month. Love to see it get corrected, it's helpful to know if people are at least interested in our items (we know you are somehow able to see impressions to calculate your data, but we sellers could sure benefit from seeing it as well).