03-07-2020 08:41 AM
03-07-2020 08:57 AM - edited 03-07-2020 08:58 AM
What browser or app are you using, and what page are you looking at?
Using a desktop browser, I still see menus for changing the sort order on search results pages and category pages when using the "Show only: Sold items" filter at the top of the results, as long as there are multiple results (not including the sponsored listings which do not sort).
If you are using an ad blocker, try disabling that -- in some cases, an ad blocker may prevent certain menu functions from appearing. Or try another browser to see if that makes a difference.
03-07-2020 11:02 AM
Those sort options are still available for me on the sold listing search results.
I'm using a Windows 10 machine with a Chrome browser with Adblock Plus on the desktop platform.
03-07-2020 11:19 AM
I can still sort mine that way. Am using FireFox browser on a Dell PC.
03-07-2020 07:44 PM
03-07-2020 10:23 PM
I'm using Chrome on Win 10, no ad blocker. Now the option is back. I'm positive that I didn't imagine it being gone. Really!
There are many reasons why a particular feature might stop working for a while and start working again.
If the feature disappears from multiple browsers, or multiple devices, that might tend to indicate a problem on eBay's end.
If the feature does not work in one browser but works in another, or does not work for one device but works for another, that might tend to indicate a local problem.
It is also possible that a change on eBay's part could cause a particular browser to fail; or a change in a browser -- say, by an automatic update, or a browser plug-in or extension that has updated -- might interact badly with a particular eBay feature. Or a user's current browser cookies may conflict with a change on eBay's part.
Often, trying another browser can provide useful information that can help to diagnose whether the problem is on eBay's end or not -- in some cases, using another browser may provide a temporary workaround, or it might indicate that trying things like deleting cache and eBay cookies or disabling add-ons in the original browser might be worth pursuing.