09-20-2017 09:13 AM
I received a notification that my item had sold $38+7.50 shipping. The item was listed at $38 +7.50 shipping or Best offer.
The buyer sends me a message the amount is wrong he bought for $30. So I opened the notification and its says "sold for $30 total" Then under the item its says "sold for $38+7.50 shipping"?
I did not recieve a request for best offer just a sold notification??? Anyone had this happen to them? I am very confused.
Solved! Go to Best Answer
09-20-2017 01:30 PM
You can check by going back to the original listing hit relist and check the info you had selected from there just don't hit submit....
09-20-2017 09:19 AM
Did you have an auto-accept setting on your listing, so that an offer of that much or higher would be automatically accepted as a sale?
09-20-2017 09:20 AM
That is weird ,, and you're sure never accepted a 30 dollar best offer by mistake ? If I were you I guess I'd call e bay and ask them about it. I think there are more gliches in their system happening right now and that may be the cause . Give them a call and good luck at getting this straightened out.
09-20-2017 09:22 AM
Not sure if this would work but try to do a relist and see if it has the option to accept best offer checked. Don't relist just see what settings you had.
09-20-2017 09:42 AM
09-20-2017 01:18 PM
The sold for price was $38.00 + $7.50 shipping. then at the very top it says sold for $30.
You can look at my sold items and see its says sold for $38 its the Betsey Johnson Blanket
Does this have anything to do with me opening a store? I transferred to being a store yesterday.
thanks for any advice.
09-20-2017 01:26 PM
You've set your auto select price at $30.00....
09-20-2017 01:27 PM
It doesn't show here,but there is a line through the $38.00 price...
09-20-2017 01:30 PM
You can check by going back to the original listing hit relist and check the info you had selected from there just don't hit submit....
09-20-2017 01:34 PM
Oh! I dont know how that happened. I've never entered a set price. Very odd.
OK well at least I know what happened now.
Thanks for your help!
09-20-2017 01:40 PM