01-30-2023 12:58 AM
Hey guys. I'm just in the middle of listing a few things and I noticed that randomly, the past 3 listings I've done have yet to show up or have yet to update my listing count. I had 238 active listings, listed 3 more items, and am still at 238. However, when I search these items on ebay, I'm able to find my exact listings. Both on the website and the phone app have me at 238 items when I know I'm at 241, I'm a little worried about listing more until its fixed but I'm not sure what to do apart from wait and contact support. Any ideas? I'm also worried about what might happen if one of these items sells.
01-30-2023 01:07 AM
Hello. Had the exact same problem about a year ago.
I contacted support and the said they will fix it in a few days but they never did. Contacted them again a week later, same answer. Finally, after about a month they fixed it.
01-30-2023 01:13 AM
Well that sucks, were there any issues about these listings selling? I would hate for one of those to sell and me not be able to print a label or anything.
01-30-2023 02:08 AM
I wouldn't worry too much about it.
I just listed a couple of items that haven't updated in my listing count, but they will in a few minutes. Sometimes refresh knocks them loose.
Searching my store category for those items shows them so looks like good to go.
01-30-2023 02:23 AM
That's what I thought initially, unfortunately, its now been hours since I listed them and they still haven't updated. Hopefully, its something that will just fix itself, but I'll probably still contact support just to be on the safe side.
01-30-2023 06:00 AM
I had had exact same problem this past weekend as did many others. This is currently a common glitch. The items will eventually show up on your sellers listing page but it might take a few days.