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New Free Return Policy .....exact categories???

Have been looking for a complete list of categories the new "Free Return" policy applies to.  Does it exist?

 

Message 1 of 4
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New Free Return Policy .....exact categories???

Pretty much all categories.  From the Spring Seller Update, here are the exceptions:  You will be required to offer 30-day returns in the following categories to be eligible to receive Top Rated Plus benefits:

  • Parts & Accessories
  • Musical Instruments & Gear
  • Listings with Freight Shipping Specified
  • Media

 

Check the new policy on the bottom half of this page:

 

https://pages.ebay.com/seller-center/seller-updates/2018-spring/simplified-returns.html

Message 2 of 4
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New Free Return Policy .....exact categories???

To get the TRS Plus designation on your listings you have to offer free returns. If you're not interested in TRS (or if you are already a TRS, the plus designation on your listings), you don't. You can have no returns, 30 day buyer paid, 30 day seller paid, 60 day buyer paid or 60 day seller paid.

https://pages.ebay.com/seller-center/seller-updates/2018-spring/simplified-returns.html

Top Rated Plus update

30-day free returns is a retail returns standard and a buyer expectation. Starting June 1, 2018, Top Rated Sellers will be required to offer 30-day free returns to be eligible to receive Top Rated Plus benefits. eBay Top Rated Sellers earn those benefits by offering an elevated experience to their buyers. When you offer 30-day free returns, you’re offering a superior retail returns experience

 

Exceptions

30-day free returns is required for most categories, but there are exceptions in select categories.

You will be required to offer 30-day returns in the following categories to be eligible to receive Top Rated Plus benefits:

  • Parts & Accessories
  • Musical Instruments & Gear
  • Listings with Freight Shipping Specified
  • Media

You will be required to offer 14-day free returns in Products in Collectibles & Art categories to be eligible to receive Top Rated Plus benefits.

You are not required to offer free returns in some existing categories to receive Top Rated Plus benefits. We will expand this exception to include the following categories:

  • Prepaid Phone Cards
  • Virtual Currency
The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 3 of 4
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New Free Return Policy .....exact categories???

OK, I think I got it 🙂

The wording seems a little confusing to me. I guess I'll just lose the measley 10% of the actual price; and evidently the're not going to show my listings to as many people.......Wait, What?  I thought they were showing them to everyone.

Just kidding, folks.

Thanks for the help.

Message 4 of 4
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