I’m having a similar issue. I haven’t listed anything on eBay for over a year and was a Top-Rated Seller before hand. I sent an e-mail to customer service and this was their response:
“Thank you for reaching out to eBay Merchant Support. I understand this listing is not showing eBay International Shipping eligible. I am happy to look into this for you.
I can understand how concerning this is. We appreciate your efforts in researching other reasons this could not be populating for you. I do see you've included weight and dimensions for the product as this is normally the main cause for this issue. I've reviewed the rest of your listing and was unable to find any other reasons why this is not showing for you. It can be helpful to cancel the listing and create a brand new listing. Do not 'relist' or 'sell one like this'.”
The problem is that I already have watchers on the item and offers that were sent on it. I would rather not relist it for those reasons. The specific item I have listed (a comic book) is the only copy on eBay and I would like it to be able to ship internationally through this program. Also, I’d like to be able to sell it before another copy is listed and undercuts my price. I have listed another item just to see if it would automatically be included in this program; it was not so I immediately ended it.
I reached out again and received the following response:
”It is great to hear your interest in shipping your item through eBay International shipping for your buyers. Looking through your account, I show your account has not been pulled into the eBay International Shipping program, though we are still working on rolling out the option to all sellers. Until the shipping option is available, you may add international shipping for your buyers.”
My question is, how long is this process going to take? I have more items I’d like to list, but if they’re not immediately going to be put into the International Shipping Program and I might have to relist them if I’m ever rolled into the program, that will just take up more of my free listings and more of my time.
Any help from anybody would be greatly appreciated. Thanks.
