Listing/Selling Question...

[tikicat02]

I haven't sold a ton on eBay and I can't seem to find an answer anywhere, sooo.....If I am listing an item that is missing a part, am I allowed to "reference" or provide a link to another eBay seller that  is selling that particular missing part (provided I contact said seller for permission)?

Thanks for your help!

[retrose1]

No.  Buy the part and include it when you do list it.

Or do not list it at all.  There is a thread here now where the seller clearly stated 3 times that a part was not included and got a case anyway.

[phcd1]

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@tikicat02 wrote:

I haven't sold a ton on eBay and I can't seem to find an answer anywhere, sooo.....If I am listing an item that is missing a part, am I allowed to "reference" or provide a link to another eBay seller that  is selling that particular missing part (provided I contact said seller for permission)?

Thanks for your help!

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You sure can:

https://pages.ebay.com/help/policies/listing-links.html

[tikicat02]

Thanks for the quick reply!!  Sounds good, I wasn't going to list it w/out that missing part, just inviting trouble that way...

[tikicat02]

Thanks for the link, I guess I need to learn how to read!  I didn't even see this portion when I was wading through the rules...

[phcd1]

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@retrose1 wrote:

No.  Buy the part and include it when you do list it.

Or do not list it at all.  There is a thread here now where the seller clearly stated 3 times that a part was not included and got a case anyway.

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I think what Rose is taking about is a SNAD case. Without seeing the thread its hard to comment, but if the item is listed in the right condition (Parts or Repair only) and the seller does not make too many claims of its condition and what it needs to work, most of those can be fought and won. Its when sellers list the broken item as "Used" that gets them in trouble and then go on to use adjective's about its condition and physical characteristics. Its best not to describe a PORO item at all and just state what it is with a lot of pictures.

[tikicat02]

Ah, now I get it!  I just say exactly what it is, not just call it used and be done with it

[phcd1]

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@tikicat02 wrote:

Ah, now I get it!  I just say exactly what it is, not just call it used and be done with it

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Yes, the less you say about a item that is just for parts, the better. Sellers commonly list their widget as "used" (which has a very specific meaning on eBay, specifically working). Then they go on and blab how great the item is and what fantastic condition its in (except its missing this little part). That will get you a SNAD claim fast on eBay. Let the buyer make the decision about its condition. Yes, this costs you money, but its the safest way to sell it other then replacing the missing part and fixing it before you list it. Also, not all categories have PORO condition as a drop down. I  would find a category that has it and fits before I would sell it as used, but that's me. I also put in big red letter at the first line of the description "Parts or Repair only" and at the bottom, I also put that in the title whenever possible. I've had very good experiences with PORO sales. BTW, This is not 100% safe bet against a SNAD claim, but it's about 75% or so. Good Luck.

[penguins_dont_fly]

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@tikicat02 wrote:

Ah, now I get it!  I just say exactly what it is, not just call it used and be done with it

Exactly.

In  category that allows "For Parts/Not Working", use that Condition. Use the Condition Description box to accurately state the Condition "For Parts/Not Working: Missing xx"

Describe the Item accurately again in the Description ... at the top, not at the bottom (buried under everything else) "For Parts/Not Working: Missing xx"

Do not even hint that you think it might work if they get the missing part separately.

In a category that does not allow FP/NW (like pottery and glass), the missing part should be in the title, the Condition field and the Description ... sugar bowl NO LID, Has no lid. Lid not included. NO LID.

Give no hint that the missing part  might be found elsewhere, or that you know where one can be found.

They can find it for themselves if they want to.

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