Listing Randomly Removed After Accepting an Offer

[david-jiang]

A weird thing just happened to one of my recently sold listings. So I accepted an offer from a reliable buyer and waited for them to pay, and two days later the buyer still hasn't paid. But the weird thing is that the listing is now removed for some reason, so I am unable to view any of the listing details (which is supposed to be available for 90 days after an item sold), and the status is still at "waiting for payment" on the mobile app. There's a note below the removed listing that says "For more information and next steps go to your Messages", but I 'm not seeing anything that's related to this listing's removal in my messages. So did the buyer pay and is it safe for me to relist the item? (sorry for my bad English, I'm not a native speaker)

[downunder-61]

No I would not ship - it is clearly stating Waiting for Payment.

If you can get to a laptop or PC check it out on there and maybe it will show more info for you, but definitely do not send.

[downunder-61]

Also, AFAIK unless you have your settings set to something different, at day 5 eBay will step in and cancel the sale if still unpaid, refund your fvf and issue the buyer with a strike

Nothing wrong with your English by the way 😊

[moondogblues]

I agree, excellent English.

[david-jiang]

Thank you! I'll just wait until the sale is automatically canceled then

[fashunu4eeuh]

Hi, your English is excellent.

Do NOT relist this item until you find out why eBay removed it.

Your buyer will not be able to pay for it since all traces of the listing are gone with the removal. Ebay will have notified the buyer of this.

What was the item?

[kensgiftshop]

@david-jiang 

You should have received an email explaining why it was removed.

[jonathankirkland]

Perhaps you can tell us what the item was so we might have more info to help you?

Ebay can remove a listing at any time, even after it's been purchased, and if they remove something it's usually NOT a good thing.

As others stated, DO NOT relist that same item before finding out what happened. If you do that just a few times after once has been removed by ebay they can permanently stop you from selling here.

If you are new to selling and would like some basic guidelines I can provide you with some solid ebay articles to read (namely the "Selling policies", "Money back guarantee" and "Managed payments" links).