05-25-2021 11:15 AM
This happened a few months back. I sold an electronic part that in my listing would ship ONLY to the continental 48 united states. The buyer was in Florida. The item was paid for, shipped out, all was good.
About 6 weeks later I get a message from the buyer wanting to return the part because it didn't fit. I explain to him that it was over 30 days and I would not take the part back. (Who knows what was done to that part in 6 weeks?) He flips out and starts telling me that the reason it took 6 weeks is because he's not in the US and it took time to get the part, etc. At that point I'm like Nope. Apparently since I only sold to the US, he had the part shipped to someone he knew in FL and had them ship it to him wherever he was. I said I definitely was not taking it back and stopped responding to him.
05-25-2021 11:20 AM
Yep - not only is it too late, but the MBG was nixed when the item was transferred to another party.
05-25-2021 11:56 AM
Now all you have to worry about is him opening a case with his payment source.
05-25-2021 12:00 PM
This just shows it's worth your time... instead of meditating or singing along with the music... to reflect within and try your hardest to THINK LIKE A CRIMINAL ... so you can perhaps get an idea of what's next to come!
05-25-2021 12:05 PM
The buyer used a forwarder. They pay a fee to have packages sent to a US address, the forwarder resends the buyer the purchase.
Best thing is, once the forwarder has taken responsibility, the buyer loses all MBG.
If you get more of these, you'll notice a string of numbers/letters following the customers information and either a FL (most likely Doral) or OR address.
I don't mind buyers using forwarders, it's really a "final" sale.
05-25-2021 01:42 PM - edited 05-25-2021 01:44 PM
@justafemster wrote:The buyer used a forwarder. They pay a fee to have packages sent to a US address, the forwarder resends the buyer the purchase.
Best thing is, once the forwarder has taken responsibility, the buyer loses all MBG.
If you get more of these, you'll notice a string of numbers/letters following the customers information and either a FL (most likely Doral) or OR address.
I don't mind buyers using forwarders, it's really a "final" sale.
This is no longer the case. eBay changed the rules regarding freight forwardering shipments. So now in order for the buyer to loose their MBG protections a seller has to somehow, by either hook or crook, convince the buyer, through eBay messages, to disclose the fact that they actually had the item forwarded out of the country. Otherwise the buyer will now retain their MBG protections.
05-25-2021 01:51 PM
@justafemster wrote:
Best thing is, once the forwarder has taken responsibility, the buyer loses all MBG.
It used to, but not anymore.
They can still open a case, but they have to ship the item back to the forwarder.
05-25-2021 06:23 PM
He never did, so...
05-25-2021 06:26 PM
Luckily for me, he did, in writing.
05-25-2021 07:10 PM
OPPS! Sorry for the bad advice!
BUT, I've told a couple of overseas buyers they can't return, or that they have to pay to ship it back to me.
All of them have admitted to using a forwarder though.