07-26-2022 06:12 PM
So my boyfriend and I both have our own eBay stores and he has had only one bad review over the last year of selling. The person that left the bad review is a guy who bought an item from him that clearly said in the title that the item did not work. The guy claims he was never told that it did not work and so on and so forth. It turned into a HUGE ordeal and he ended up having to get eBay involved (which never works out in the seller's favor). Well, the guy who left the bad review has really just taken it to the extreme so my boyfriend decided to just block him as a buyer. Ever since he blocked the guy, my boyfriend's items keep getting reported as counterfeit. So for instance, he listed an iPhone wall charger new in the box and it was marked counterfeit 4 different times!! It was never even opened and it is a legit charger. He now has a Coach chain with mini purses off of it. He is trying to list the chain and it continues to be marked as counterfeit even though it is absolutely not. So, my question to you all is, could this be that same guy whom he blocked? Could the guy who was blocked as a buyer be following his store and reporting everything he posts? Is there any way to stop this?
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08-17-2022 06:13 AM
If a verified copyright holder makes a complaint, the eBay message you receive will state the name of the copyright holder that requested the take down of an item. Once the item is removed, y’all go your own ways. End of story. But eBay chooses to make a catastrophe out of it. People make mistakes. It’s not the end of anyones world.
Being in the home video market for 2 decades and searching our PUBLIC DOMAIN movies, I can confirm this. There are times when a public domain retailer may have mistakenly thought a particular movie was PD. If it is not, the copyright holder gets in touch with eBay and eBay takes the item down. In the message it will CLEARLY STATE that “XXX Company” made the formal complaint/request.
If a copyright holder DID NOT make any official complaint and the message just broadly states there were reports of your item being counterfeit, you can pretty much be assured that some rando eBay user decided to play goodie-two-shoes police.
A company called Sinister Cinema has been around since the VHS era and ONLY deals with movies that fall into the United States public domain. But because the average Jane/Joe Blow doesn’t know up from down or left from right, they see a DVD-R and IMMEDIATELY ASSUME it’s “cOuNtErFEiT”.
Can’t wait to see how many average Joe’s go after anything Mickey Mouse when that character falls into the public domain unless Disney reinstates it. If you haven’t heard about Mickey falling into the public domain, well, you’re holding the World Wide Web of information at your fingertips. Look it up.
eBay needs to take that “report item/seller” option off of item pages and it should ONLY be for those who have actually bought something from you (OR a VERO). This way, if there’s an issue, you - as the seller - can clarify any misunderstanding with the buyer. But letting randos just report items leaves the door WIDE OPEN for your competition to try to take you down. Notice my feedbacks are 100% positive. I’ve looked at my competitors and I see 50+ negatives. Interesting, eh?