@waluigi_the_squeegee wrote:Hello Coolections,
I was thinking the same thing that they may have changed rules around regarding supplements of any kind. I just do not know where to find those kinds of updates or do not know why it isn't easily viewable on eBay news if that is the case. The items I do list are always factory sealed and unopened (bottle itself). I usually open the initial box they are in to inspect the bottle and provide photos of the bottles I sell. Sometimes for packing purposes and convenience I either include or do not include the box, but other than that the product itself is in great condition with none of the capsule/tablets/softgels being opened or used prior to being sold on eBay. That is why open-box has always been appropriate to use for my listings. I miss the old days when I could just call customer service and get quick responses from eBay's team on issues that I cannot find online, but those days are gone.
@waluigi_the_squeegee The prohibited and restricted items policy states vitamins must be in new condition in unopened/undamaged original packaging.
Looking back through the Internet Archive, it looks like that policy page has said that since at least February 2022.
My guess would be they've had to crack down on it by removing other condition options, likely due to regulatory pressure as I know the FDA and FTC are paying very close attention to these types of products being sold online.
