Is the strike for a item not in stock the same as a strike for INR?

[inhawaii]

If a seller sells the item and realizes it is not in stock and then just waits for the buyer to file a INR, ebay will eventually step in and refund the buyer. Will the seller get a strike for this?  Is it the same kind of strike (severity wise) he would have got with a item was not in stock?

[pjcdn2005]

No.  An OOS counts as a defect and if you get too many you could become below standard with higher fees.

An INR counts against your service metrics.   If you have a 'very high' rating for your INR metrics, ebay will increase your delivery estimate time.  Your fees will not go up. 

I know that you are not asking this because you are thinking of doing it but I do I think that it would rude for a seller to keep a buyer waiting until they could file an inr just because the seller didn't have the item in stock.

[inhawaii]

Thank you.  I learned something.  I'm asking because it happened to me.   

So what would you rather have, a "out of stock" or a "INR"?

[katzrul15]

An OOS is the cardinal e-bay sin - right next to being a scammy seller in e-Bay's eyes.  It does happen, even to the very Best Sellers, unfortunately - as we are human and miscount or one gets eaten or misplaced or whatever.

There used to be a Seller who would do just as you describe - enter a "fake" tracking from a "fake" label created and make it look like USPS had "lost" the item, order it from someone else and when the poor buyer "still" did not have their item, they would offer to ship "another" one to their Buyer.  

I know this as they were in a group with several of us as Sellers and used to "suggest" this as a solution to an OOS.  It does ding your metrics for a late shipment as it is nothing more than a label.  Metric ding is better than a defect was the mantra.

Not suggesting what is outlined above should ever be the course of action for an OOS.  I will say though, if a Seller has had a few of these and is facing an issue with defects, other Sellers (not moi) have suggested you do whatever it takes to avoid losing TRS in order to keep the protections for a Seller than comes with being a TRS that defects could erode, etc.

Always feel like I am playing "Scruples" e-Bay style with your posts.  LOL

ETA:  Had not seen you post above stating this has actually happened when I penned/typed out the above.  

[bigdeals.etc]

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@inhawaii wrote:

If a seller sells the item and realizes it is not in stock and then just waits for the buyer to file a INR, ebay will eventually step in and refund the buyer. Will the seller get a strike for this?  Is it the same kind of strike (severity wise) he would have got with a item was not in stock?

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No. But I had that same thought about it before. OOS defect is more severe than INR. But if you don't proactively refund the buyer for INR and ebay steps in... it'll count against you as a "closed without seller resolution" defect I believe. And that one gets treated with the same severity as OOS defect. So you need to proactively refund those.

Heck I get INRs all the time (but tracking shows delivered). They currently don't mean much... ebay just has a page for it in metrics probably for something in the future.

[inhawaii]

Was just wondering 1) If any seller would do that and 2) why they would do it.  I guess i got my answer. Thanks!   😃

[bigdeals.etc]

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@pjcdn2005 wrote:

An INR counts against your service metrics.   If you have a 'very high' rating for your INR metrics, ebay will increase your delivery estimate time.

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REAALLLY?? Dude I totally wish ebay would increase my delivery estimate because they never listen to me when I increase my handling time... "blah blah blah we base it off your historical handling speed."

[katzrul15]

You're welcome!!!!  LOL  😀

(it really is like playing e-bay scruples with you!)  😉

[pjcdn2005]

I know this as they were in a group with several of us as Sellers and used to "suggest" this as a solution to an OOS. It does ding your metrics for a late shipment as it is nothing more than a label. Metric ding is better than a defect was the mantra.

Actually if there was no tracking number entered, it doesn't ding your late shipment metrics either unless the buyer leaves feedback and says that the shipment didn't arrive in time.  That is the only way for a non tracked shipment to get a late ding.

If the seller is a TRS they would get a ding on their 'tracking uploaded on time and validated'

[bigdeals.etc]

Three INR strikes and you're out.

Or is it twelve INR strikes and you get a perfect game?

I forget. Someone will come along and confirm.

[katzrul15]

They were referring to the metric "ding" for tracking not validated within the handling period timeline.  

ETA:  So you're saying that if someone "were" to think about this scenario, entering "no tracking" would be the way to go?  @inhawaii 

[inhawaii]

my example...

Item #282523126194

I swear the vacation notice was not there when i purchased the item.

Bought and purchased 7-23-21

Estimated delivery 7-27-21 to 8-3-21

Shipping label/tracking provided 7-25-21

Ignored 3 emails  inquiring about the shipping

Seems to just want to let this escalate to a INR

Ebay says they will "step in" on August 10th.

Tracking shows package still not picked up.

[katzrul15]

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@inhawaii wrote:

my example...

Item #282523126194

I swear the vacation notice was not there when i purchased the item.

Bought and purchased 7-23-21

Estimated delivery 7-27-21 to 8-3-21

Shipping label/tracking provided 7-25-21

Ignored 3 emails  inquiring about the shipping

Seems to just want to let this escalate to a INR

Ebay says they will "step in" on August 10th.

Tracking shows package still not picked up.

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Ah......you're the Buyer.  Gotcha.  So it is a fake label.  So instead of "you've got mail" that has shipped, "you've only been labeled". 😁

[ittybitnot]

Tracking shows package still not picked up.

@inhawaii 

I just got a package DELIVERED today that shows it was never picked up  (USPS).  Got a scan yesterday showing it was nearby (after 6 days).  It was coming out of Atlanta to FL. 

[inhawaii]

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@ittybitnot wrote:

Tracking shows package still not picked up.

@inhawaii 

I just got a package DELIVERED today that shows it was never picked up  (USPS).  Got a scan yesterday showing it was nearby (after 6 days).  It was coming out of Atlanta to FL. 

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 Good to know. I guess you can't always go by what the tracking says.