Is any email I can contact direct with ebay support to ask them some questions? thanks people

[trustmeanseverything]

hello people, i have some questions that I would like to ask ebay direct to get answers ... can you help me find out an email for support . Thanks

[ckimodog]

@trustmeanseverything 

Ebay doesn't answer emails or personal letters so that would be a waste of time.  There are a lot of long time veteran sellers on this forum who can be helpful with what ever questions you have.  Feel free to post your concerns, etc. and I'm sure you'll get some answers to your questions. 

My guess is eBay might be asking you for receipts for all that high dollar merchandise you are selling.  New sellers that sell high dollar items right from the start are under eBay's radar and will raise red flags every time.  If you need more advice please reply. 

[trustmeanseverything]

Dear Sirs.....thanks for the reply.... i have no problem about selling anything on ebay , I have no problem with anything about stuff im selling ..... I just need answers direct  from ebay so I can be 100% sure that the  answers I get are correct  .... here  on forum you get different answers.... i cannot rely on the answers here ... I might get good answers or bad answers here or Guessing answers  .... or like you answer to me   with different answer of what i ask etc etc - no one is 100% sure of what is saying here - AM I CORRECT? ... i Just ask if there is an email to contact support to ask few things that I need to know ... if someone can help then I will appreciate ... Thanks  again for your reply anyway ..please dont get me wrong but if you dont know the answer better not reply... Thankssss All

[khetzel]

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@trustmeanseverything wrote:

ask ebay direct to get answers ... can you help me find out an email for support . Thanks

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eBay doesn't answer emails.

[fashunu4eeuh]

eBay customer support on their Facebook and X (formerly known as Twitter) page are known to have some training and authority to help out sellers. I don’t have the link but eBay’s Facebook for Business page is the home page for reaching out. Send a brief private message outlining your concerns and they will usually get back to you in 24-48 hours.

Your other alternatives are thru the Help & Contact link found on most eBay pages. From there you have the choice of chat or a return phone call.

There is no Customer Service email address to direct you to.

Last but not least, ask here in the Seller forum. Many long time successful eBayers volunteer their time to help fellow sellers (and buyers) with their issues. It is the probably the most expedient way to solve problems. Good luck!

[trustmeanseverything]

thanks for tha answer

[trustmeanseverything]

thanks for the answer

[ckimodog]

@trustmeanseverything 

I guess you got your answers. Sorry you didn't like a few of them.  Just giving you a heads up.  Here's the link to the facebook eBay for business:

https://www.facebook.com/ebayForBusiness/

Again, Good luck to you!!

[johnrj1226]

Use the Help and Contact link at the top/left of the Overview page and do search about your questions.

[trustmeanseverything]

thanks , 🙂 i didnt ask  that to get that answers .. have a nice day mate

[soh.maryl]

The OP apparently feels that, by asking here, he has the possibility of getting wrong answers.

So guess we should just let him/her continue futile efforts to get an email from eBay rather than ask here.

Best of luck, OP.  Please return and let us know how your plan works out for you. 

[trustmeanseverything]

thanks for tha answer,,,, im talking to live chat ...... I think is very good NOW

[fashunu4eeuh]

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@soh.maryl wrote:

The OP apparently feels that, by asking here, he has the possibility of getting wrong answers.

So guess we should just let him/her continue futile efforts to get an email from eBay rather than ask here.

Best of luck, OP.  Please return and let us know how your plan works out for you. 

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Overseas new seller with expensive items in a high fraud category, selling as new and pre-owned condition then stating in the description they may or may not be functional—what could go wrong? 

[fashunu4eeuh]

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@ckimodog wrote:

@trustmeanseverything 

I guess you got your answers. Sorry you didn't like a few of them.  Just giving you a heads up.  Here's the link to the facebook eBay for business:

https://www.facebook.com/ebayForBusiness/

Again, Good luck to you!!

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I don’t think he even read my answer.

[soh.maryl]

So the OP is now "talking to live chat".  Would be interested in THAT conversation.

OP:  Hope you are aware that the CS reps have a reputation for telling you what you want to hear to get you off the phone so they can move on to the next caller and tell them what they want to hear.

Let us know what you learn from live chat.