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Is 3 days handling time too long?

I specify three business days in the listing details and item description very clearly, although I usually ship out sooner. Specifying three days gives me some leeway as I'm not always able to mail items out next day. 

 

Typically this isn't a problem, but once in a while I'll run into buyers who claim "slow shipping." I just received a rude message from one such buyer accusing me of not having the item and requesting a cancellation/refund - despite the handling window being two days away. I may just do that as I'd rather not deal with a customer like this, particularly not for an item that's likely to sell soon anyway. 

 

Do you run into similar issues when using longer handling times? 

Message 1 of 37
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36 REPLIES 36

Is 3 days handling time too long?

That's only your opinion.

 

Some of us work actual jobs as well as doing ebay.

Reality is the leading cause of stress.
Message 31 of 37
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Is 3 days handling time too long?


@bing201 wrote:

Since you can print a label from your auction in about 30 seconds, any handling time more than a day is ridiculous and makes you look like a crook.  


In your opinion.  You have no idea what packing is involved, how large the order is, the seller's personal and family obligations, where they are located, etc.

 

Most buyers don't think the seller is a crook nor do they think any handling time over a day is excessive.  They understand the logistics.  

Message 32 of 37
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Is 3 days handling time too long?


@bing201 wrote:

USPS will pick up packages right from your house the next morning.  There is no valid excuse for long handling times


Again, in your opinion.  Many others have no problem with what you think is a long handling time (anything over a day is not excessive)

Message 33 of 37
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Is 3 days handling time too long?

I venture to guess someone with that opinion wouldn't actually be up to working 8 hours graveyard then packing for 2 hours when they get home LOL
Reality is the leading cause of stress.
Message 34 of 37
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Is 3 days handling time too long?


@bing201 wrote:

USPS will pick up packages right from your house the next morning.  There is no valid excuse for long handling times


OP 3/2018 thread is over a year old.  Threads are out dated at 6 months and not reactivated.  You can start a new thread if you wish.

Message 35 of 37
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Is 3 days handling time too long?


@myjunqueyourtreasure wrote:
I venture to guess someone with that opinion wouldn't actually be up to working 8 hours graveyard then packing for 2 hours when they get home LOL

I would say you're right!  

 

Scotty doesn't allow the transporter to be used for these things, LOL!

Message 36 of 37
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Is 3 days handling time too long?

Hi everyone,

Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread here.

Thanks.

Message 37 of 37
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