05-05-2019 07:00 PM
I was watching Good Morning, America this a.m....
They interviewed the CEO or General Manager or whoever of the biggest secondary market company in the US.
They handle returns and/or buy leftover goods from tiny stores to conglomerate chains.
Guess what the NATIONAL RETURN AVERAGE is?
Brick and Mortars - 8% of goods
Online Purchases - 20 to 25% of goods purchased
05-06-2019 07:36 PM
When I buy something online, I make sure I don't put too much effort on thinking that if it doesn't fit, or whatever, I am going to return it. No, I put more effort on educating myself about what I am buying and blame myself for buying it.
Like the last time a holster for my iPhone came. I am not kidding you, I put one of the coves on my phone, put it inside the holster, and opening the clip I was when it broke. I am talking about maybe 5 minutes into opening the box and it was broken!
It was and it is the only time I felt bad to call the seller and asked him for a replacement or a refund. He played the "oh, no more in stock so how about $5 refund?" I accepted it because I could still use the cover for the phone.
Where I see most of the returns I know of is shoes and clothing. People think that there's a uniform, tight requirement on all sizes from different manufacturers being one. No! Nike and Reebok may not have the same measurements. One can fit you, the other won't. So, why playing I don't know if you know? Go to the store mom or dad! Stop chatting all day long and try them on for a change.
That reminds me of my job as a shoe clerk. "can I have this color in size 6?".....hmmm...…..how about the purple one? Or, the black one on this style? Or.........wow! you found it! Can you put them on my feet please?
05-06-2019 08:23 PM
Yep, mixed up my shows
05-06-2019 08:54 PM
@escuintla wrote:
Where I see most of the returns I know of is shoes and clothing. People think that there's a uniform, tight requirement on all sizes from different manufacturers being one. No! Nike and Reebok may not have the same measurements. One can fit you, the other won't. So, why playing I don't know if you know? Go to the store mom or dad! Stop chatting all day long and try them on for a change.
Sadly, sometimes even that doesn't help. I bought a pair of pants from a store that fit me perfectly. Went online to order the exact same pants in a different color because I liked the first pair so much, and that pair was nearly an inch shorter than the pair I bought from the store!
05-06-2019 09:26 PM
@this*old*attic wrote:I was watching Good Morning, America this a.m....
They interviewed the CEO or General Manager or whoever of the biggest secondary market company in the US.
They handle returns and/or buy leftover goods from tiny stores to conglomerate chains.
Guess what the NATIONAL RETURN AVERAGE is?
Brick and Mortars - 8% of goods
Online Purchases - 20 to 25% of goods purchased
With clothes that is definitely me. I lost weight and am between sizes at the moment so each garment is a cr-pshoot.
05-06-2019 10:06 PM
I’ve had that happen, too. 😩
05-07-2019 11:24 AM
Yep, I was mad because they didn't have those pants in that color in my size in the store, so I figured I'd just order them off the website. Nope...