07-12-2024 08:59 AM
Hi,
I was trying to upload images for the listings. However receiving the Error 37 which says "Error - Input data for tag Item.PictureDetails.PictureURL is invalid or missing. Please check API documentation."
I have checked the URLs they are working fine. Could anyone help me to resolve the issue?
Thanks,
Brennan
07-12-2024 09:27 AM
Hi Brennan
Question? Are you listing these items as new or pre owned? Reason I am asking is there have been quite a few changes here on eBay in the last week or so. If you are listing them as pre owned, there may be a feature that no longer allows stock photos to be inserted. Grant it, I'm just taking a guess here, but you never know. eBay isn't real transparent about announcing new or changed features.
Hope you get things resolved.
Happy Selling
07-12-2024 10:04 AM - edited 07-12-2024 10:05 AM
How are you uploading them? Are you using the listing page and choose "Upload photos from link" or is this via a file upload with multiple items in one file?
Edit: Also, are the links showing .jpg/.png, etc, some image format that's supported as the very end of the link? It may not play nice with shortened links or ones that have extra information at the end.