I set a sale, it looked good, but it doesn't show in my listings

[cambriachick]

I finally got a sale set up with the item numbers (yay) but it doesn't show up on my listings.  I even looked at it on a different ID.  It seems to be active, I marked start immediately, but the discount isn't showing.  Any ideas??  Anyone!?!

This is my second post today about setting up a sale, I know I can get this!

TIA

[my-cottage-books-and-antiques]

It usually takes a few hours before the sale will actually appear to searchers.

[honestabe411]

usually takes 10-30 mins to show..

[emerald40]

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@cambriachick wrote:

I finally got a sale set up with the item numbers (yay) but it doesn't show up on my listings.  I even looked at it on a different ID.  It seems to be active, I marked start immediately, but the discount isn't showing.  Any ideas??  Anyone!?!

This is my second post today about setting up a sale, I know I can get this!

TIA

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Maybe I am not understanding but you already have 91  listings up so you obviously know how to do it.

What is the problem with this particular listing?

[swenson8781]

It can commonly take several hours for a sale to show up, like others said.  That being said, click on the 'edit' button within the sale, and double check everything.  I had a hard time trying to use Markdown Manager the first few times, and I've set sales for the wrong date/month, or noticed I didn't actually have any listings selected, even though I thought I did.

On the bottom (unless they have the new Markdown Manager up & running now) there is an area where you can 'select individual listings', when you select that, it will pull up a screen with all of your listings and you can simply check the box of each listing you want included in the sale.

[klassic*kids]

@cambriachick If you are trying to say you set up a sale through markdown manager you have to be very careful of the start and end times of sale.  Can you give us an item # of one of the items you thought you had marked down and we can tell you if it is showing up as being marked down?

[cambriachick]

I'm trying to use the new promotions manager to set up my sale event.  One of my item # 272834465922.  I do not see an edit button on this, just the pause and resume

Thanks to all trying to help.  I did set it up around 15 hours ago, so it should be up and running by now. I checked the times and I had it start immediately and run for 12 days.

[swenson8781]

Very interesting! I just looked up the 'promotions manager' in which you are referring to.  In order to use that, you must FIRST use Markdown Manager and create a sale, THEN you select a group of items to add into that promotion.  Going to try it myself 🙂 

So, if you haven't created a sale in Markdown Manager, the system won't pull any items to add when you create a 'promotion'.  Make sense?

[cambriachick]

Ok Swenson, I went back to the old markdown manager and put a sale in that way.  I thought that was supposed to be disabled this month.  It should start at 6:30 this morning so I'll see.  I only ran it until tomorrow night, in case it doesn't work, so I haven't made a mess of things

I added a few more items than my first try, so I'll watch to see if everything shows up.

I did not go back to promotions manager because that says my sale is already active.

Thanks

[oatreasure]

Hmmm... I tried setting up a sale with markdown manager.  (I already have one running that I set up earlier in the month.)  This new sale didn't ever show on my listings.  So I tried again.  Same thing.    I had previously tried using promotions manager, but just got error messages when trying to access it.  If you have to use BOTH to set up a sale, I have to say this is one of the stupidest changes ebay has made in a while.  And that's saying a lot!   Not sure it's worth the trouble to even try again, with the amount of traffic ebay seems to pull in these days.