eBay

raylwr-0 · ‎01-26-2021

If it says “buyer hasn’t paid yet” do I still ship it out

mtgraves7984 · ‎01-26-2021

I don't ship until I'm paid. I'd say, "No."

coastaltechsolution · ‎01-26-2021

No Pay NO Ship

Do NOT ship until eBay tells you it is ok to ship.

ittybitnot · ‎01-26-2021

No. Do not ship. If your buyer does not pay after a few days, you can file the Unpaid Item Dispute and close if payment is not forthcoming. Do not rely on any "emails" that tell you you have been paid since they can be phony depending on the circumstances.

simba6 · ‎01-26-2021

No. You don't ship until it says they have paid. You will have to file an unpaid case if they don't pay as you have already been charged a fee for selling it. That case will get that fee refunded. I would give the buyer 5 to 7 days to pay. File the case in the resolution center. Link at bottom of page

bimm_corp · ‎01-26-2021

You should not ship until you have cleared payment. Two days after item close you can go to

https://resolutioncenter.ebay.com/

and open an Unpaid Item case.

In the future, you might want to consider using the eBay Unpaid Item Assistant.

1> Go to Account settings>Account preferences>Site preferences>Unpaid Item Assistant.

2> Click on the "Edit" link at the right and click on the "Yes – I want Unpaid Item Assistant to open and close cases on my behalf." button.

3> Select "2 days" from the "Open a case if payment hasn't been received after" drop-down list.

4> Select "Real-time" for the next 2 drop-downs.

5> I have "No" selected for the next 2 drop-downs, but you can select whatever suits you.

6> Hit the blue "Save" button at the bottom.

All done.

Now when a bidder/buyer doesn't pay after 2 days, eBay will automatically open a case for you and send you and the buyer an email noting this. After the two days are up, eBay will send the buyer a notice that they have 4 days to pay up. If the buyer doesn't pay, the UPI case will automatically close. The buyer will receive an Unpaid Item strike on their account. Once the case is closed the buyer will not be able to leave you negative feedback. It will take 1-2 weeks, maybe more, for eBay to refund your FVF. Don't forget to add the buyer to your Blocked Buyer List.

https://www.ebay.com/bmgt/BuyerBlock