09-13-2018 06:21 PM
Okay so I originally put a lava lamp up for bid. It wasn't until AFTER the bidding ended that the buyer and I agreed we wanted to cancel the sale. He did not pay for the lamp or shipping, and i did not send it.
However, I went into the hospital, and the alotted time for me to cancel the sale ended. Now, neither he nor I can figure out how to end it, and none of the "customer service" articles have been at all helpful. I don't care if i get refunded for any of the fees. I just want this sale to be ended without a penalty on either of us (especialy the buyer since the dude has been so patient through this whole thing).
09-13-2018 06:59 PM
https://www.ebay.com/help/selling/getting-paid/cancelling-transaction?id=4136
You can only cancel up to 30 days.
09-13-2018 07:01 PM
@nights91 wrote:
.... I don't care if i get refunded for any of the fees. I just want this sale to be ended without a penalty on either of us (especialy the buyer since the dude has been so patient through this whole thing).
There's nothing to end. The buyer won't get any penalty if you didn't file an unpaid itm claim.