I have been trying to post photo's, and all I've come up with is error. File is to big. Suggestions!

[danshe348]

I take pictures with a 5MP wide-angle lens microscope digital camera. I then try to add my photo's and it tells me an error had occurred. The file is too big.

[downunder-61]

• Photos need to be at least 500 pixels on the longest side but we recommend you aim for 800-1600 pixels on the longest side. Our photo uploader can take images up to 7MB in size

[luckythewinner]

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@danshe348 wrote:

I take pictures with a 5MP wide-angle lens microscope digital camera. I then try to add my photo's and it tells me an error had occurred. The file is too big.

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The obvious solution would be to simply make the photo smaller. 

[ckimodog]

If you're using Photoshop to tweek, adjust, etc.  You can reduce the pixels to an acceptable size.  I use 2000x1800 pixels...jpg file. 

[maxine*j]

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@danshe348 wrote:

I take pictures with a 5MP wide-angle lens microscope digital camera. I then try to add my photo's and it tells me an error had occurred. The file is too big.

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Then, as others have said, you must make the file size smaller, using whatever image handling / manipulation application you use.

The maximum file size for a photo to use on eBay is 12 megabytes.   The maximum image size is 9000 x 9000 pixels.   HUGE!   You don't even need anything that large.  

Supported formats are PNG, JPEG, TIFF, BMP, and GIF.

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[maxine*j]

Starting the New Year with a Question of My Own, although not a new one:  Why do people start a thread here, asking for help or advice, and then go offline the moment the thread posts?   I just don't get it. 

Still, HAPPY 2022 TO ALL!   🎆

=

[richard1rst]

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@maxine*j wrote:

Starting the New Year with a Question of My Own, although not a new one:  Why do people start a thread here, asking for help or advice, and then go offline the moment the thread posts?   I just don't get it. 

Still, HAPPY 2022 TO ALL!   🎆

=

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I have noticed he same thing. I have taken the time to answer a posters  questions and then CRICKETS.

[itsjustasprain]

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@richard1rst wrote:

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@maxine*j wrote:

Starting the New Year with a Question of My Own, although not a new one:  Why do people start a thread here, asking for help or advice, and then go offline the moment the thread posts?   I just don't get it. 

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I have noticed he same thing. I have taken the time to answer a posters  questions and then CRICKETS.

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They dont need to be logged in to read replies.

Posting a thank you would be nice though. 

[itsjustasprain]

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@danshe348 wrote:

I take pictures with a 5MP wide-angle lens microscope digital camera. I then try to add my photo's and it tells me an error had occurred. The file is too big.

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Its not the picture (image) size thats the problem - Ebay is going to scale down the image anyway so it fits in the listing. The problem is the file size - its too big for them to upload and process.

When I shoot photos for my selling account I have the camera setting for image files only 1 Mb each. Anything more than that is a waste of disk space. If you try downloading a typical Ebay listing image you will find that its only around 200 Kb in size after they have finished condensing what you uploaded.

[chapeau-noir]

You may have the image quality in your camera set too high so you get ultra-big files.  I've always found that the lower setting works fine - eBay isn't fine art so as long as resolution is adequate is fine.  Go into your camera settings and see what you find.

The tag thang @danshe348 

[theteamsetguy]

Because most people don’t have patience!

[dq3141]

Do you edit the photos before uploading? What file format is the file (jpg, tiff, other)? How large is the file?

[buyselljack2016 · Accepted solution]

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@maxine*j wrote:

Starting the New Year with a Question of My Own, although not a new one:  Why do people start a thread here, asking for help or advice, and then go offline the moment the thread posts?   I just don't get it. 

Still, HAPPY 2022 TO ALL!   🎆

=

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They should stick around, and watch for a bit, because many of they can never even find their way back to the thread they started 😁😁😁

[richard1rst]

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@itsjustasprain wrote:

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@richard1rst wrote:

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@maxine*j wrote:

Starting the New Year with a Question of My Own, although not a new one:  Why do people start a thread here, asking for help or advice, and then go offline the moment the thread posts?   I just don't get it. 

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I have noticed he same thing. I have taken the time to answer a posters  questions and then CRICKETS.

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They dont need to be logged in to read replies.

Posting a thank you would be nice though. 

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Well that is kind of the point. If we do not get either a thank you or at least a "helpful" then we come away thinking we have just wasted our time. Do that often enough and pretty soon those with the answers will stop answering.

[danshe348]

Thanks