Listed my cracked Samsung S21 Ultra on eBay, waited 10 days for an action to end and what do you know, received the highest bid for around $720 from a scammer. Basically, send me PM with an image to a different address. Stating it was present for his friend, yeah, right. So I told the scammer nice try, and cancel the order because i never received any payments. eBay charged me $50 fee, had to call them and explain it was a scammer and receive a refund for that fee.
The second time I list the phone I've placed restrictions not to allow users with 0 reviews to place a bid, I now receive this message "
"hello i cant buy, when i tried says the seller dont accept payments of your account, so i contacted the chat support and they told me that this is my first purchase and your account has disabled payments of users without purchases, so they sent me this link for u to enable payments for users without purchases and allow me buy https://tinyurl.com/ebay-seller-center "
After that I decided to change to the fixed price of $620 and free shipping because of all these bull**bleep** scams. This clown was trying to get me going to that URL that redirects to https://ebay.com.settings-seller.center/ (no longer works) basically a copy of eBay layout where you enter user/pass so scammers gain access to the real ebay.
Someone place an order, I paid for the shipping and sent the package via FedEx.
Anyways, after it was shipped, the buyer requested that I cancel the order because he didn't want a broken phone? I'm like **bleep**, so I message him back stating I did mention it was cracked screen, included images, etc... and it was already shipped and I don't accept returns.
Anyways, he tried to open a return request and I declined so after receiving over 80 messages with a magic word PLEASE, I thought ok, I'll go ahead and accept the return but he must not open the package and will receive a prorated refund of $570 so we agreed.
I contact eBay customer service and explained the situation with the buyer, told them I wanted to do a partial refund so they instructed the buyer to file an "Item not received" claim so they can step in and provide a prorated refund since the seller does not have this option.
Here is the fun part, and I'm not sure if this is legal. The listing price was set at $620 so what eBay did, is they added tax to that $620 and charge me a 12% fee from the total amount so my payout was around $535 (check screenshots)
Today I received an email, "
This is a notice to inform you that we will be debiting $579.23 from your bank account ending in (****) to cover the outstanding fees and expenses.
We will process this transaction within 3 business days."
**bleep** eBay? I received $535 and now going to charge me a prorated refund for $579? Over $44 than what I received?
I thought eBay was going to take approx $480 due to prorated refund, but now I"m basically paying $44 to accept the return for a prorated refund, **bleep** is this ebay?
Is this even legal? its not right to charge a commision fee on tax, plus, it's not new but a used/broken item?
Hope eBay gets hit with CLASS ACTION LAWSUIT
Check screenshots.
1st image shows what eBay instructed the buyer to file and my response.
2nd image is listing price,
3rd image is the tax amount charged,
4th image fee deducted that does not show tax,
5th image bank statement,
6th image of eBay email wanting to charge me more than I received after agreeing with a prorated refund.
