cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can't print "View Order Details" Page. Anyone Else?

Frustrating 24 hours with the eBay website.

 

Here is my current issue. I print the "order details" by going to my "Manage Orders Awaiting Shipment" section of my seller hub. I then click on the drop down box of the next order in my queue and select "View Order Details". Once on this page I right click anywhere in the order details and select "print". This then brings up a pop-up screen with the order details in a printable frame.

 

I use this printout as my invoice, which I staple the shipping label receipt to and file for my records.

 

Currently when I try to print I just get a blank pop-up with no information. I've tried two seller accounts and both Chrome and Fire Fox. It was working just a few hours ago when I started processing orders for the day.

Message 1 of 4
latest reply
1 BEST ANSWER

Accepted Solutions

I can't print "View Order Details" Page. Anyone Else?

Did you try using the browsers print menu instead of right clicking page?

View Best Answer in original post

Message 2 of 4
latest reply
3 REPLIES 3

I can't print "View Order Details" Page. Anyone Else?

Did you try using the browsers print menu instead of right clicking page?

Message 2 of 4
latest reply

I can't print "View Order Details" Page. Anyone Else?

No it was an error on my part, a computer restart and update seemed to take care of it

Message 3 of 4
latest reply

I can't print "View Order Details" Page. Anyone Else?

You can also go to orders. To the right if each order waiting for shipment, click the arrow and click print label/invoice. Here you can click print invoice for your records.

This will list everything purchased, prices and also the buyers phone number and email address.

 

Message 4 of 4
latest reply