I can't get any response from ebay

[juathom_20]

Iv sold some coins but looks like no one has paid I send invoices with no response iv tried  the help line and the customer service with no contact 

[inhawaii]

Wait  4 days.

Do not send the buyer  reminder messages. Ebay already does that.

On the 5th day cancel the transaction. Reason: Buyer did not pay.

The buyer will get a "strike" against them.

Seller can then block that bidder/buyer.

Re-list the item.

Someone bought it once, Someone will buy it again.

Good luck!

[janet9988]

You don't need to contact ebay. You just need to use the tools ebay gives you....

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137

[caldreamer]

Unfortunately, you cannot force buyers to make payments on auctions.   EBAY allows buyers several days to pay and after that you can cancel the sale and relist your item.

Don't bother contacting EBAY because they won't do anything.

[fashunu4eeuh]

No need to call eBay. When a buyer doesn't pay, on the 5th day you cancel the transaction with the reason ”buyer didn't pay”. Then you relist. Did you sell these coins dated 11-15 to a single buyer?

You are a new seller with high value items. You need to be cautious. When i help family/friends learn the eBay ropes, i encourage them not to start off with expensive items while they are still unfamiliar with the platform. Thats because newbies need to protect themselves from potential problems and scams by learning how eBay works, first.

Consider listing less valuable goods until you build up some feedback and know the ins and outs of selling. In addition, setting up your listings as fixed-price with Immediate Payment Required will help thwart the non-payers. Good luck.

[reallynicestamps]

You can even set up your listings to automatically cancel unpaid transactions.

No effort on your part.

It is possible that will also automatically relist your item, I'm not sure about that part.

To prevent having unpaid transactions, stop using auctions.

Auctions have been eBay's "brand" for decades, but in truth they make up less than 15% of transactions because buyers don't like them.

Your deadbeat may have thought he was buying when he put in his bid, and when he was not immediately asked to pay (because the auction would not close for another five days or even five hours) he moved on and bought a similar item at Fixed Price. He paid for that, it was shipped and he was using it before your auction closed.

Or he may have lost interest in an ephemeral desire. 

Use Fixed Price. And opt for Immediate Payment Required.

Not only will your item stay visible until someone pays, it will be visible for 30 days instead of  seven.

[hurryagain]

okay...your sold listings are ripe for all kinds of issues...

• Your pictures are blurry with no ability to see any detail...why would anyone bid on these higher dollar listings without the ability to clearly see the coins?
• All of your bidders have zero (0) feedback with the exception of two.
• All of your bidders with the exception of one are also "no longer a registered user" which means that those accounts were most likely scam accounts.

You just got spared a whole lotta headaches!

This is a case of the blind leading the scammers.

[dbfolks166mt]

okay...your sold listings are ripe for all kinds of issues...

• Your pictures are blurry with no ability to see any detail...why would anyone bid on these higher dollar listings without the ability to clearly see the coins?
• All of your bidders have zero (0) feedback with the exception of two.
• All of your bidders with the exception of one are also "no longer a registered user" which means that those accounts were most likely scam accounts.

You just got spared a whole lotta headaches!

This is a case of the blind leading the scammers.

     OP is also a new seller having been on since 7 November 2022. They also do not accept returns which is an additional scam draw. I am a little surprised scammers did not go after the silver coins since those have smelt value. Coins are also an easy target for the scammers since they are pretty easy to resell. 

     OP should read the MBG and some of the scam examples on this forum before they continue to list/post items. They are also shipping some pretty high dollar items using first class package which has no insurance. 

     Agree that the fact that the buyer did not pay may be a blessing in disguise in this situation. After 4 days OP should simply cancel the order using buyer has not paid or setup their preferences to do so automatically. 

[dbfolks166mt]

You can even set up your listings to automatically cancel unpaid transactions.

No effort on your part.

It is possible that will also automatically relist your item, I'm not sure about that part.

To prevent having unpaid transactions, stop using auctions.

Auctions have been eBay's "brand" for decades, but in truth they make up less than 15% of transactions because buyers don't like them.

Your deadbeat may have thought he was buying when he put in his bid, and when he was not immediately asked to pay (because the auction would not close for another five days or even five hours) he moved on and bought a similar item at Fixed Price. He paid for that, it was shipped and he was using it before your auction closed.

Or he may have lost interest in an ephemeral desire. 

Use Fixed Price. And opt for Immediate Payment Required.

Not only will your item stay visible until someone pays, it will be visible for 30 days instead of  seven.

     While I have not sold a lot of coins on eBay, there are simply to many other options with less risk, the ones that I did sell I found the auction format to be a better option that BIN listing. I had 2 Morgan dollars that were the same year, same mint mark and in the same condition. Sold 1 using BIN for $105 + shipping which was about the average price similar ones were selling for. I sold the other one on auction for $189 + shipping. 

[mam98031]

You have gotten some EXCELLENT advice on this thread.  I would just like to add a few links that will likely help you quite a bit and you really should read through them closely.  It will only help you to better sell your times and teach you how to take better pictures and write better listings.

I wouldn't call something in "mint" condition when it is clear from you pics it is not.  That will most certainly cause you problems.

https://academy.ebay.com/student/catalog?locale=en


https://www.ebay.com/help/selling/selling/selling?id=4081

https://pages.ebay.com/seller-center/get-started/seller-fees.html

https://pages.ebay.com/seller-center/service-and-payments/funds-availability.html

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=415...

https://www.ebay.com/help/listings/creating-managing-listings/creating-listing?id=4105

[ckimodog]

@juathom_20 

Hi

From what I can see you have almost all sport bidders who were suspended as it reads not a registered user on their ID.  Almost all of them were.  One has private feedback, but my guess is they have been suspended in the past as well and just created another account.  New sellers are targets for this type of annoying behavior.  Normally I would tell you to sell your coins at a fixed buy it now price, but these could bring a lot.  Another thing is your pictures are very dark and unclear.  Try to brighten them up some and focus on the being more clear.  Many are very fuzzy.  

It's up to you.  You know what these coins can bring obviously.  If he non paying bidders continue you may just want to sell them at a price that's acceptable to you.

I wish you good luck and Happy Selling. 

[soh.maryl]

ALL sellers, as well as buyers, need to read eBay's information completely, preferably BEFORE they begin listing and selling here.  When a buyer has not paid within 4 days of the end of the auction/sale, the seller needs to cancel on day #5.  

[tdrake]

---

@hurryagain wrote:

okay...your sold listings are ripe for all kinds of issues...

• Your pictures are blurry with no ability to see any detail...why would anyone bid on these higher dollar listings without the ability to clearly see the coins?
• All of your bidders have zero (0) feedback with the exception of two.
• All of your bidders with the exception of one are also "no longer a registered user" which means that those accounts were most likely scam accounts.

You just got spared a whole lotta headaches!

This is a case of the blind leading the scammers.

---

I looked at a 1964D dime... there is also no condition listed nor a description.  There is a not graded in item specifics BUT with the wholesale clicking of "Sell similar" I NEVER trust condition in the item specifics from rookies.  All that to say that this is a sign of a rookie with unclear descriptions etc and just ripe for "Not as described" scams. 

[fredoniacoinandtreasure]

Dude! Take them out of the 2x2, put them on a flat surface with good lighting. Rest your phone on a box or other surface so it is steady and make sure you zoom in to mostly fill the screen. Terrible photos and no idea what coins should go for.

Oh and that dime error looks like it was cut with shears, not a mint error. Ebay is likely to catch that one and take it down.