I can only see items in my store when I'm logged out, or going through My Ebay tab.

[www.karmannghia.com]

Hello, I have 53 items listed. When logged out, I can search for my user name, view a listing, click "Store" and all my items are there.

When I'm signed in to Ebay, nothing appears in my store except 4 'featured images".  My username says I have (0) items for sale.

If I go to My Ebay, Selling, Active Listings, it says (53), and I can see and manage them all.

What gives?  Is my Seller Hub not connected properly maybe?

Thanks!

[www.karmannghia.com]

Interesting.  I found a button "revert to your old store" or something like that--  it looks kinda terrible now (old is right), but all my items are there.

[Anonymous]

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@www.karmannghia.com wrote:

Hello, I have 53 items listed. When logged out, I can search for my user name, view a listing, click "Store" and all my items are there.

When I'm signed in to Ebay, nothing appears in my store except 4 'featured images".  My username says I have (0) items for sale.

If I go to My Ebay, Selling, Active Listings, it says (53), and I can see and manage them all.

What gives?  Is my Seller Hub not connected properly maybe?

Thanks!

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Hi @www.karmannghia.com, while it is not uncommon for a seller to not see their own items while logged in, since you are unable to purchase from yourself, your primary shipping address is located in an area that you do not ship to. Because of this, your listings will be hidden from you unless you are logged out. If you change your primary shipping location to somewhere that you ship to, or change your shipping options to include your primary shipping address, your listings should become visible. I do want to confirm that when I view your store, I do see all of your listings without an issue and this would be the same for any potential buyer with a shipping location that you offer shipment to.

[www.karmannghia.com]

Wow, thank you, that's super helpful!  Phone support got me nowhere.