How to send a message to buyers?

[ayanthi54]

I want to tell the website where buyers can track the tracking. How do I send a message to him?

[downunder-61]

You upload the traacking number into the order, the buyer can use this to track the item.

Remember tracking is your protection not the buyers, so no need to advise how to go about it unless they ask you for the information at some point.

[albertabrightalberta · Accepted solution]

You are able to send a message to your buyer. 

Go to the "orders" page. Find the sale and on the left side of the transaction, there's a dropdown next to "leave feedback." Click the drop down and scroll down to "contact buyer." 

[ayanthi54]

Thank you for your answer. good day.

[miabellagsd]

Hi, ayanthi54; you are inquiring about the Titleist hat. I don’t know what I was thinking, but the shipping is $5 not $14, if that helps clarify. I clicked my counter offer before I could tell you that; i’ve been trying to figure out how to message you.

Just put the item back up and I will change the shipping cost. Thx, Pamela.