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How to find buyer contact info with new format

A buyer made an offer on my product. I accepted it but now it says "no offers".  I clicked on the users eBay name but I see a  screen for the user and no link to contact user. Would it be okay to paste a screenshot of the user?

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How to find buyer contact info with new format

Has the buyer accepted the offer?  There is no sale unless the buyer accepted the offer.

 

You can paste a screen shot of what you see, but make sure you black out the users ID or any personal info on you or the buyer.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 2 of 5
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How to find buyer contact info with new format

Why do you need to contact the buyer?

 

Just wait for payment or check your orders page: https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS

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How to find buyer contact info with new format

There's no need to contact the buyer.

Just wait until they pay or the time you can cancel the order for no payment.

Have a great day.
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How to find buyer contact info with new format


@oneartist wrote:

A buyer made an offer on my product. I accepted it but now it says "no offers".  I clicked on the users eBay name but I see a  screen for the user and no link to contact user.


I agree with the others that there's no need to contact a buyer for an offer that you accepted because at this point they will already be getting notified by eBay that payment is due within 4 days. (This is assuming that the offer they made to you did not have automatic payment enabled, which would have been triggered when you accepted their offer.)

 

That aside, you can generally contact any eBay user by going to their feedback page, where you should find a Contact Member link at the upper right. (Desktop view)

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