eBay

yourmainecloset · ‎12-21-2020

Hello! I made a potential buyer an offer on something he was watching and he said he would like to accept the offer and pay next week. If his feedback is good, I would be ok with this, but how do I stop the automatic unpaid item case eBay will open, and how do I not get a ding for the extended handling & shipping time? Thanks!

southern*sweet*tea · ‎12-21-2020

@yourmainecloset wrote:
Hello! I made a potential buyer an offer on something he was watching and he said he would like to accept the offer and pay next week. If his feedback is good, I would be ok with this, but how do I stop the automatic unpaid item case eBay will open, and how do I not get a ding for the extended handling & shipping time? Thanks!

You need to turn OFF the unpaid item assistant if you have it enabled. http://rebulk.ebay.com/ws/eBayISAPI.dll?UPIPreferences

The ship time clock does not start ticking until the buyer actually pays.

The easier you are to offend the easier you are to control.

We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell

penguins_dont_fly · ‎12-21-2020

@yourmainecloset

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items?id=4137

Turning off Unpaid Item Assistant

Turning off Unpaid Item Assistant allows you to give buyers more time to make a payment and ensures that unpaid items are not recorded on buyer accounts automatically.

To turn off Unpaid Item Assistant for a specific transaction:

In My eBay, find the transaction in Sold items > Awaiting payment - opens in new window or tab.
From the More actions dropdown menu, select Turn off Unpaid Item Assistant.

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013