05-09-2019 10:24 AM - edited 05-09-2019 10:25 AM
I've noticed for the past 2+ days that "Today's Feedback" in the Seller Hub always says zero. I've been getting numerous feedbacks everyday, so I know it's messed up for me. Is it like that for anyone else?
I don't really care about knowing how many feedbacks I have today. My issue is more of why simple things like this break down so often with ebay. Pretty sure a simple function like this is a "set it and forget it", so how did the programming mess itself up? And it concerns me of what other more important systems in ebay can easily break down like this and screw up sellers (like inventory/quantity systems). It should be as simple as a clock that you just set initially and never have to change it (with exception to daylight savings).
05-09-2019 02:44 PM
The data feed for showing the number of feedback today and the date on the most recent feedback is broken. Reports from both users in seller hub and on the apps, so it's the back end data objects that are misbehaving.
eBay appears to have little to none when it comes to standard review practices for their IT development. Don't know why that is, but with the constant stream of broken and incomplete feature rollouts it's pretty obvious it's not a priority for them.
05-09-2019 09:41 PM
Maybe it's actually caused by the IT department to ensure their job security. Just like how anti-virus companies would have people create viruses that their company will charge to fix.