cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How does Ebay charge the seller for return shipping?

Hi

 

Ok let's take a case where seller sold something as new and it was his/her mistake as item was used.

Buyer request a return and Ebay issues them a return label.

Now where in my account do I see the Ebay charge for the return label ? Ebay charges me, right?

 

Thanks

 

Weatherloach

Message 1 of 8
latest reply
7 REPLIES 7

How does Ebay charge the seller for return shipping?

@weatherloach 

 

If the seller listed it as new, but it was used, the seller would pay return shipping if the buyer filed the correct case.

Have a great day.
Message 2 of 8
latest reply

How does Ebay charge the seller for return shipping?

You are charged for that return label once the Buyer ships it back.

If they never ship it back, you are not charged for that label.

eBay Seller Leader: Detroit-Ann Arbor In-Person eBay Networking Events
Message 3 of 8
latest reply

How does Ebay charge the seller for return shipping?

Ebay would use the available funds from your seller account to get reimbursed for the label. Otherwise they can take it out from your bank account.

 

And before you say "They can't do that that's my bank account" keep in mind you signed a power of attorney legal document that allows ebay to withdraw + add to your bank account.

I am not an eBay employee but I sure feel like one sometimes
eBay Community Mentor Since 8-07-2023
Used to be panda75654
This is my only account. I do not own any other eBay accounts and will not ask for personal information. Stay safe!
Message 4 of 8
latest reply

How does Ebay charge the seller for return shipping?

Now where in my account do I see the Ebay charge for the return label ? Ebay charges me, right?

I'm not sure exactly where it will appear, but I would imagine under your Payments as Other Fees. And yes, they will charge you after the PO bills them. What they provide are Return Service labels.  The PO decides what service to use and bills eBay who then bills you. You won't know the cost until you see the charge in your account.


____________________________________________________________
Never sell anything on eBay that you can't afford to lose.
Message 5 of 8
latest reply

How does Ebay charge the seller for return shipping?

@weatherloachOn your Seller Hub page, hover over Payments, the go down and select All Transactions. All payments in and out will be shown there. The labels will not show here until the label has been used. Fedex can take forever to post charges (regular labels that we purchase on ebay, not necessarily the ones ebay provides for returns.) I started making a note of the cost for any return labels that ebay provides as it can be a pain to look it up later. I need that info as some people admit they ordered the wrong thing and I need to keep track of how much to deduct from the refund. A simple spreadsheet is a big help - or you can keep a hard copy of your sales and any pertinent info. Mine has date - item - $ paid - ebay fees - shipping paid - shipping actual - and Notes. I hope this helps!

Message 6 of 8
latest reply

How does Ebay charge the seller for return shipping?

@weatherloachI forgot to add that once you're under All Transactions, you'll see a drop down for All Types. Click that, then choose Shipping Labels. it makes it easier than sorting through every payout.

Message 7 of 8
latest reply

How does Ebay charge the seller for return shipping?

Remorse return: Buyer pays the return shipping.

Not as described/damaged/broken: Seller pays the return shipping.

Buyer prints out the return label. The label gets charged to the seller.

Message 8 of 8
latest reply