06-26-2017 09:31 AM
How do I remove ratings and reviews from my listing? I have Googled the problem, but most of the info available is old and tells me to go to "My Ebay > Account > Site Preferences". Well.... it has since changed and the setting is no longer there.
I have one single listing active right now and I believe one of the reviews is preventing the item from selling. It says "Does not work with the Phantom 3". I know for a fact that the item does work, because I happen to own a Phantom 3 and one of the items. I'm thinking that that review was for a simular item... and not mine.
I even tried to re-list the item under a slightly different category. It worked at first, but then an hour later, the dang founded review popped back on there.
** Phantom 3 is a popular radio controlled drone, in case you're wondering.
Solved! Go to Best Answer
06-26-2017 09:44 AM
I don't believe it is possible to opt out of product reviews any more, so the instructions you found were out of date.
You can report the inaccurate review by clicking on the ! beside it.
06-26-2017 09:44 AM
I don't believe it is possible to opt out of product reviews any more, so the instructions you found were out of date.
You can report the inaccurate review by clicking on the ! beside it.
06-26-2017 10:48 AM
You are correct. With the latest update, we are now stuck with them.