07-09-2021 07:42 AM
With this new system where money goes to eBay and not PayPal, I never know when I've sold something until it goes into my bank account 3 days later! With PayPal, I got the notification right away and shipped immediately, which is important to me and my customers and my 100% positive feedback. Is there a communication notification that I'm missing? Thank you!
07-09-2021 07:57 AM
eBay sends me emails when an item sells, or ends without selling.
07-09-2021 08:00 AM
I too am wondering if there is a way to get notifications when an item sold. I have to check my listings often to see if something sold. Possibly there’s a notification setting within the communications settings I haven’t seen to have alerts sent. That would be very helpful to sellers. PayPal was so much better. Simple. When an item sold we were notified and our money was ready for us instantaneously.
07-09-2021 08:28 AM
The briefest of glances at my seller hub tells me what has sold and what hasn't. If you rely on email you can update alerts here: https://www.ebay.com/help/account/account-account-settings/notifications-subscriptions?id=4203 Make sure you have ebay whitelisted.
10-07-2022 08:44 AM
Communication Preferences > Seller > Selling Activity.
Make sure "Item Sold" is checked.
https://commspreferences.ebay.com/commsprefs
10-07-2022 09:16 AM
Old thread. 2021
10-07-2022 11:08 AM
Hi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.