How do I combine a shipment to the UK after the auction is over?

[miketuch11]

Howdy - I never had the same buyer win 2 auctions at the same time. I would like to combine the shipment so that the buyer avoids a double shipping chare - which is considerable.
Thanks in advance MIke

[slippinjimmy · Accepted solution]

Have they paid yet?

If not send an invoice, when the invoice comes up it should have both items on it and you can adjust the shipping charge.

If they have paid simply out both items in the same package, you may have to manually add tracking (if any) to the second item. Give a partial refund via the original payment transaction in PayPal if you are so inclined.

[miketuch11]

Thanks!!!

[miketuch11]

Spoke too soon. Well, I hope Global shipping sorts it out.

[slippinjimmy]

You can't readily combine GSP shipments. It's yet another one of many problems with the GSP.

The only way to do it is to create a special listing for the buyer with multiple items included.

Or of course ship direct, that will usually save the buyer even more money (it depends, for some things GSP is reasonable for shipping).

[pjcdn2005]

The seller can't combine gsp shipments but if the buyer puts them in a cart, the gsp will automatically discount the shipping charges.  I don't deal with auctions very often but it's my understanding that when an auction is over it automatically goes into the cart. If that's how it works then once both items have ended and are in the buyer's cart, shipping costs should be automatically combined.