09-16-2022 07:26 PM
One of my "Buy it now" items has a listed price of $85.00, with an accepted best offering at only a few dollars below value. However, eBay sent me a notification that my said item sold for around $42.00 with the s&h, without my confirmation. Of all my sold items, this is the only one to automatically accept a sale below the best offering. I immediately requested a refund to the buyer, but the refund options were also badly limited, such as card is lost, damaged, etc, when it was the automatic accepting of a value that shouldn't have been accepted at all. Any help or reasoning?
09-16-2022 07:56 PM
It looks like it was listed at $42 buy it now and best offer was not enabled.
09-16-2022 08:27 PM - edited 09-16-2022 08:28 PM
@buy34play @itscalledapostingid
As i can see, you listed the item for $42 without best offer.
09-18-2022 11:44 AM
That's what I'm trying to figure out. I didn't post that listing nor saw it, since the only listing was at 85 with best offering at 82, so the 85 listing was the only one I saw or could access. Then as I was navigating for ebay support, their system stopped me and said they detected bot activities coming from my browser. Neither my phone nor laptop access could figure out how my item sold for half of my listed value, nor did it reveal another listing.
09-18-2022 11:50 AM
It's so strange that this listing was not even available for me to view when I reviewed the only listing I had of this product. Question is still in the air.
09-18-2022 12:00 PM
How? You made a mistake when listing the item.
09-18-2022 12:40 PM
What's the question?
It was definitely listed at $42 BUY IT NOW. Straight up. No offer allowed. You listed it for $42.
09-18-2022 01:43 PM
There were no revisions on that listing either.
09-18-2022 02:04 PM - edited 09-18-2022 02:08 PM
You had two listings for that card:
Start Time: | Thursday, 15-Sep-22 01:38:10 UTC |
End Time: | Saturday, 17-Sep-22 01:32:19 UTC |
Current Bid/Price (USD): | $ 42.00 |
Best Offer Enabled | |
Sold For (USD): | $ 42.00 |
And another one, started the following day, and ended today (either by eBay or by the seller):
Start Time: | Friday, 16-Sep-22 20:34:27 UTC |
End Time: | Sunday, 18-Sep-22 16:54:18 UTC |
Current Bid/Price (USD): | $ 85.00 |
Best Offer Enabled |
Neither listing has had any revisions, and it's not surprising that a potential buyer would have chosen to do buy it now on the less expensive one.
You also have a third listing, which was relisted from the first one and is still active. FYI, if you have canceled that transaction, you got a defect for canceling it, and you may be charged the final value fees (although eBay normally waives the fees for the first time you do this in a calendar year).
09-18-2022 02:19 PM
That scenario happened to me three times. I finally read on this board there is an agreement of some kind that allows eBay to lower the price if item doesn't sell after a certain amount of time or something to that affect. I spend as little time as possible on this site so can't answer your question on how to fix it, but wanted to say that, yes, eBay does lower sellers' prices. The three times it happened to me? I increased my prices on all items. Deed reversed.