How can you prevent buyers registered in another country but have a US ship to address from bidding

[mike_bibby]

In my auctions I do not allow International shipping but have recently noticed that buyers who are registered in another country but use a US ship to address can still buy your item. You do not find out until the sale is complete and you look at your payout details and this is what you see:

International Fee   1.65%    -$0.16

Charged because the buyer’s registered address is in Australia.

We need a new setting where you can block these buyers from bidding on your items if you wish to.

[mr_lincoln]

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@dbfolks166mt wrote:

     As I have stated in a couple other responses in this category eBay has two policies in conflict with one another. If I choose not to sell and ship overseas as their listing profile and shipping preference settings allow you to do BY POLICY, then I choose not to sell overseas period. 

    It's my merchandise and my risk. Now if eBay wants to establish a policy that provides SOLID protection for sellers that ship through freight forwarders then maybe more sellers would be willing to do so. I have serious problems with buyers that have to sneak around the sellers shipping restrictions to attempt to purchase something. The worse are the foreign buyers that have setup US accounts and ship through a freight forwarder. 

     Until eBay fixes the two policies to be in alignment I will continue to cancel sales to foreign buyers that utilize freight forwarders to countries that I do not sell or ship to. If you read Blue's statement canceling an order based on a problem with the users address when it is a freight forwarder is not a valid reason in and of itself. This is where my listing prohibitions come into play and add the other factors to the decision so canceling because of a freight forwarder is no longer the sole reason in and of itself. 

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@dbfolks166mt   I agree with you 100% here, it is the Seller's decision on where their items are shipped and if in Shipping preferences they have other countries turned off then they don't want their items going out of the country. 

For myself I have never had issues with foreign buyers using forwarding services, but that is my decision to let those sales go through.  Other Sellers, like yourself, can make a different decision which is fine by me.

As for eBay's list of 3 measly reasons for cancelling a transaction ... well ... I think its lame they don't have more choices.  One of those choices should cover this situation, period.

[yuzuha]

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@dbfolks166mt wrote:

Read some of the postings in this forum regarding chargebacks with CC companies. The seller is NEVER asked to prove anything in fact they don't even contact the seller they simply refund the buyer and get the funds back from eBay and eBay complies and washes their hands of the incident. 

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I've dealt with chargebacks before, and yes, they DO give you the chance to prove it. You may be mixing up an INAD chargeback with an INR or unauthorized use chargeback, both of which are extremely easy to win as long as you've got the tracking info.

[robs03gts]

I did that recently and 1 month later the buyer out of spite left me a negative feedback and even lied and said I never explained the reason I cancelled the sale which was 100% false. I appealed the negative feedback and I dont think ebay even read my reason and they auto denied it so then I contacted CS through email and the representative sided with me and agreed the buyer was in the wrong and so the negative feedback was removed.

[robs03gts]

Oh yes they certainly can be. Did so myself.

[north40sales]

LOL, are you waiting for an excited flood of posters proclaiming, “I just successfully sold internationally by shipping through a freight company and everything went GREAT!”?

Zillions of these transactions work out just fine, and plenty of domestic sales go south.

It is a constant shock to me that folks choose to sell on an international platform, only to jump through hoops to avoid selling internationally.

Things that make you go Hmmmm.

Sometimes it is not the seller, but the item that warrants not selling international.   I have many items that would violate the ITAR restrictions if they are shipped international without the appropriate export permits from the US Commerce Department...so I chose to limit my sales to US addresses only.  

If a foreign buyer uses a Freight Forwarder or eBay's GSP program to purchase these items, it would most certainly create a problem for the shipper if the package is stopped in customs and found to be an ITAR item without proper export documentation.

[dbfolks166mt]

     I have dealt with my share and tracking information was provided for an INR chargeback, lost that one. This was during the holiday fiasco. Had one unauthorized purchase lost that one also but the buyer account vanished a couple of days later. I have never had a INAD chargeback with eBay, PayPal or a CC company. 

[myvideogamestuff]

The reason I want to block international buyers is because I'm trying to avoid the fees.  This FF nonsense screws me over.  If eBay wants to continue to allow the circumvention, they should put that additional charge on the buyer.  Make them cover that shady fee or allow me to block international sales entirely.  Ebay just wants to take more money from each sale and selling internationally increases the likelihood a sale will occur for them to take more money.

[slippinjimmy]

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@myvideogamestuff wrote:

Ebay just wants to take more money from each sale and selling internationally increases the likelihood a sale will occur for them to take more money.

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Just like eBay I also want more sales and more money which is why a) I offer International shipping and b) love international buyers who use US addresses (less potential delivery issues).

FYI - Very little of the additional fee actually sticks with eBay, they also have higher costs to process cross-border transactions.

[59ah3000]

If I have to wait for payment until a delivery is made there's no way I'm shipping to overseas.  I cancelled two auctions today that were Chinese asking me to ship to Oregon. If it went south eBay would surely tell me it was my fault for shipping to an unregistered address.

[theteamsetguy]

So, you would rather lose a $20.00 sale over a .33 foreign currency fee? I love International buyers. Most of them are repeats and they tend to buy multiple items at a time to save on shipping charges.

[theteamsetguy]

eBay considers it delivered on ce it reaches freight forwarder.

[dbfolks166mt]

Zombie thread, OP is almost a year old. 

[kh-sandra]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.