Ask if they want a replacement/another one, if the answer is no, then remorse.
It doesn't matter. Once the "buyer" hits the SNAD button, the seller is toast. They get the metric ding and all is good as far as eBay is concerned..LOL.
Why would I want a replacement from the same seller who sent something that was SNAD? Busy people have no time to waste. Lots of people buy stuff on eBay for serious work. They have no time for SNAD's. You have wasted their time and will not give you a second chance.
Ask if they want a replacement/another one, if the answer is no, then remorse.
Wrong.
If I receive something that is broken out of the box (without shipping damage), then in my mind it is a low-quality product, and I don't want a replacement ... I want a better quality product. (Unless I am familiar with the brand).
If I receive a product that is significantly not described properly by a seller to the point that I feel deceived by the seller, then I don't want to do business with that seller any longer.
If the seller sent me a counterfeit item ... seriously? No way would I want a replacement.
But, if the seller sent the wrong item by mistake, it was broken in transit, or there were some parts missing ... well ... then I am OK with a replacement.
Actually, that is not a reliable way to determine what you are stating. Frankly, eBay's MBG procedures makes requesting a replacement for a SNAD item somewhat of a risk for the buyer.
"It is an intelligent man that is aware of his own ignorance."
Ask if they want a replacement/another one, if the answer is no, then remorse.
That is simply not true.
If an item is advertised as fitting a specific make and model but does not actually fit that make and model, why in the world would I need to get another one?
