eBay

iart · ‎01-01-2023

Once in awhile, someone we add to our BBL will circumvent the system by either opening a new account or by using a spouse's account.

So, keep a record of their city and zip code. When they buy, this info is available. It is also usually available when they make an offer.

This won't prevent them from bypassing the BBL, but if they leave a negative or otherwise cause problems the info (same city/zip as the Blocked Bidder) might be enough for ebay to resolve some issues in your favor. This has worked for us with CS a couple times.

house*of*paws · ‎01-01-2023

Hi @iart

Good recommendations! 🙂

If a seller discovers a blocked member has purchased/won an item by using another account ... the sale can be cancelled using 'Problem with buyer's address'. eBay also should be notified that the buyer violated policy by using a different account to circumvent a block.

And there shouldn't be any problem having bad feedback removed under these circumstances. The buyer likely violated TWO policies by doing that:

Circumventing a block by using a different account.
Purchasing an item for the purpose of leaving bad feedback.

ebooksdiva · ‎01-01-2023

@iart

I had a situation. I was not aware that the buyer had circumvented my buyer block, since the original buyers ID was blocked because he was sending me low ball offers on an item that I had Best offer on. I ended the listing and relisted it. At that time I had shipping so I changed the price and added free shipping.

Well shortly after I got a sale on a different item. Next day I shipped. About an hour or so later I got an INR case from a finacial institution. It was from the buyer who bought the day before whose item I just shipped.

Turned out it was the buyer I had blocked, I only know this because in a note within the case, he called himself out said I was acting odd, changing prices of items and blocking him from making a purchase so he created a new account. Said he suspected foul play. The item he bought was not the item he low balled me on and wanted to know where it was because he thought he bought the best offer item, said he couldn't find the transaction.

I won the case as his item was delivered 2-3 days later.

I blocked his new ID.

I took note of his name, address, city and zip code.

He was also reported to ebay.

sin-n-dex · ‎01-01-2023

@iart wrote:
Once in awhile, someone we add to our BBL will circumvent the system by either opening a new account or by using a spouse's account.

So, keep a record of their city and zip code. When they buy, this info is available. It is also usually available when they make an offer.

This won't prevent them from bypassing the BBL, but if they leave a negative or otherwise cause problems the info (same city/zip as the Blocked Bidder) might be enough for ebay to resolve some issues in your favor. This has worked for us with CS a couple times.

That won't work for the last guy that circumvented my blocked list...

He sent his first package to Name #1 in California, and did a false INR when it showed delivered (and USPS confirmed it was delivered correctly... that whole story was in a post six months ago).

His second purchase was with Name #2 going to a freight forwarder in Delaware.

My email box is a great source of information. When he paid me with Paypal in 2017, he used Name #2 but shipped the package to Name #1. The user IDs also had some similarities (which is why I noticed and looked into this). In my digging I also found out his website where he deals his items from.

I decided not to block the second ID because it's going to a freight forwarder, if he contacts me regarding an INR on a delivered item, I will simply respond that he needs to discuss this with the freight forwarder, the item is delivered, it's not my responsibility. That's the only reason. I'm saving up all the data I've collected on this guy to use later if he causes me problems. I have been known to actually shut accounts down that circumvented my BBL or attempted to scam me.

C.

sin-n-dex · ‎01-01-2023

@house*of*paws wrote:
Hi @iart

Good recommendations! 🙂

If a seller discovers a blocked member has purchased/won an item by using another account ... the sale can be cancelled using 'Problem with buyer's address'. eBay also should be notified that the buyer violated policy by using a different account to circumvent a block.

And there shouldn't be any problem having bad feedback removed under these circumstances. The buyer likely violated TWO policies by doing that:
Circumventing a block by using a different account.
Purchasing an item for the purpose of leaving bad feedback.

I recommend if you get a circumventor always discussing it with eBay and getting a call reference number for the call. You need to get them to advise you to cancel and ask them to tell you how (even if you know). You need a record of this in case there's an issue later.

I have contacted buyers (well replied to them) if asked why the sale was cancelled. Generally they go away when they figure out the gig is up and I'm on to them.

Use with discretion, if you get a buyer who has no moral compass they may have it in for you and set out to cause issues. I had a buyer repeatedly bidding up my auctions every day (and I had his accounts shut down, he opened new accounts) because he was mad that I put tracking on the package from Canada and he couldn't scam me. (This was like 10 years ago... things are different now).

C.