cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Have offers on a relist but not able to cancel previous buyer who didn't pay

Have an item that was purchased but not paid for by buyer within 48 hours by ebay policy. I have relisted the item since with new offers but not able to cancel the previous purchase from buyer who didn't pay since it was reported to the resolution center.

Message 1 of 2
latest reply
1 REPLY 1

Have offers on a relist but not able to cancel previous buyer who didn't pay

The problem with filing an unpaid item case is that you are signaling that you would like the buyer to pay.  You shouldn't relist until you are certain that the buyer won't pay.  I've had plenty of cases where the buyer paid after a few days - no internet service, completely missed the messages to pay, etc..  Tough decision during Christmas shopping - you really don't want to miss a sale because of the process, so some might have just cancelled and relisted, rather than take through the eBay process.  I don't necessarily endorse this practice.

Message 2 of 2
latest reply