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Has the defect algorithm changed?

Last month my defect rate was .29 with 1100 sales. Today when I checked it the number was .50 ( Danger zone ) with 400 sales.

Did they go to a 3 month window instead of 12. Does this mean if I stay clean in the next 3 months those defects will fall off.

 

Thanks for your help.

 

Russ

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Has the defect algorithm changed?

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Has the defect algorithm changed?

Nothing new

 

slippinjimmy_0-1751938426826.png

https://www.ebay.com/help/policies/selling-policies/seller-standards-policy?id=4347#section2

 

 

Paranoia strikes deep
Into your life it will creep
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Has the defect algorithm changed?

According to EBAY policy evaluation period is either 3 months or 12 months depending on number of sales you had.

 

To make sure we're getting a fair picture, we'll adjust how far we look back (the "evaluation period") depending on how much you've sold recently:

  • If you had MORE than 400 transactions in the past 3 months, we'll count all those transactions
  • If you had FEWER than 400 transactions in the past 3 months, we'll count all your transactions from the last 12 months
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