08-04-2018 03:40 PM
Wait times to get support continue to be ridiculously long! I am on hold as of this writing for over an hour and 15 minutes. Going in I was told to expect around 35 minutes. This has been the case for weeks! With that said could you PLEASE at laest give us some decent music or something besides that stupid guitar loop over and over!
08-04-2018 04:02 PM
What's the point? just hang up!! It's been a while since I heard that music, the next CS will tranfer you to the next level, a Symphony.
08-04-2018 04:33 PM
08-04-2018 05:39 PM
The calls take longer when the caller is never given any real answers or resolution.