eBay

theyesterdayshop · ‎09-11-2017

Hello -- I started selling using the "Buy it Now" feature approx. 6-8 months ago. My question is should I always respond to someone's offer with an email even if it's a price too low for me to consider? I get so busy during the day, that I sometimes forget to do this. However, I don't want to be rude to my customers. What is the best way to handle this? Thank you in advance for your input.

emerald40 · ‎09-11-2017

if you do not want to bother with low bids, set your parameters to automatically reject them below a chosen price point.

sockmonkeydave · ‎09-11-2017

@theyesterdayshop

No you don't have to respond.

I use BO but if it is crazy low ball, I ain't gonna respond.

More often than not it is a competitor looking to make my profit, I think not.

I have never had a sale when I do a counter on a low ball.

I set my prices fair.

But most I have margin, so I can still make money, but I look at all offers.

( that is, when the ebay message system works )

Missed out on an offer last week, that I would have taken,

But the offer came through a week after it had timed out.

sockmonkeydave · ‎09-11-2017

@emerald40 @theyesterdayshop

@emerald40 wrote:
if you do not want to bother with low bids, set your parameters to automatically reject them below a chosen price point.

The problem with auto decline, is you don't even see the offer.

So an offer that is a few bucks less than your auto decline, never shows.

I have lost a few sales that I would have taken.

Now I look at all offers.

the*dog*ate*my*tablecloth · ‎09-11-2017

The biggest problem with autodecline is that Ebay is optioning people into Best Offer without asking them and hiding the "off" along with the autodecline on an advanced listing form that is hard to get to.

While theoretically trying to make things easy for new sellers, Ebay is actually handicapping them right out of the gate.

buyselljack2016 · ‎09-11-2017

I seldom use best offer.

When I do, I set the accept, and decline amounts for eBay to automatically take care of some offers.

Offering 50% of my price in an attempt to make multiple counter offers is not something that I deal with.

You can leave some room between accepd/decline to do counter offers if that works for you.

EDIT: before I started using the auto accept/decline, the only response a 50% offer got was being added to my BBL:)

emerald40 · ‎09-11-2017

@sockmonkeydave wrote:
@emerald40 @theyesterdayshop
@emerald40 wrote:
if you do not want to bother with low bids, set your parameters to automatically reject them below a chosen price point.
The problem with auto decline, is you don't even see the offer.
So an offer that is a few bucks less than your auto decline, never shows.
I have lost a few sales that I would have taken.
Now I look at all offers.

___________________________________________________

If you are willing to entertain prices say $10 lower than what you want, put that as your lowest price point in your best offer.

But IMO if you accept best offers, then you should respond to each.

lex-talon · ‎09-11-2017

@theyesterdayshop wrote:
Hello -- I started selling using the "Buy it Now" feature approx. 6-8 months ago. My question is should I always respond to someone's offer with an email even if it's a price too low for me to consider? I get so busy during the day, that I sometimes forget to do this. However, I don't want to be rude to my customers. What is the best way to handle this? Thank you in advance for your input.

I will sometimes receive offers on listings for bin only.

If the offer is half the price I'm asking, just politely decline.

Pretty sure you know what a low-ball offer is. And you don't

even have to respond to any offer if you choose not to.

sockmonkeydave · ‎09-11-2017

@emerald40

@emerald40 wrote:
@sockmonkeydave wrote:
@emerald40 @theyesterdayshop
@emerald40 wrote:
if you do not want to bother with low bids, set your parameters to automatically reject them below a chosen price point.
The problem with auto decline, is you don't even see the offer.
So an offer that is a few bucks less than your auto decline, never shows.
I have lost a few sales that I would have taken.
Now I look at all offers.

___________________________________________________

If you are willing to entertain prices say $10 lower than what you want, put that as your lowest price point in your best offer.

But IMO if you accept best offers, then you should respond to each.

Well I differ, If I get a 5 buck offer on a 100 buck part.... pound sand.

If I get a super low ball, and it is a competitor... pound sand.

Had a low ball with the message "you will never sell it for that price ha, ha"

It sold the next week for full price.

I respond to most offers in a nice way.

But some get the monkey stink eye.

theyesterdayshop · ‎09-11-2017

Thank you for all of your responses. You gave me some really good information. Sorry I put the question in all caps. I didn't realize I had it on when I posted the question. It's been a crazy day! Thanks again.