Getting Ready To Cancel eBay

[jal.wal]

I think we are done with eBay. Very disappointed with their return policy for sellers. We reluctantly agreed to issue a refund to a disgruntled buyer for the first time ever. eBay immediately pushed through the refund and closed the issue before the buyer shipped the return. Now we are unable to even send a return shipping label because the issue is closed. I feel this is a very poor business practice.

[kensgiftshop]

@jal.wal 

Once you clicked the refund button that refunded the buyer and closed the case.

Contact the buyer and ask if they'll return the item if you send them a prepaid shipping label?

[mtgraves7984]

Oh, my. Yes, refund always follows return. Don't throw out the eBay with the bathwater... you learned.

Nobody can take that from you. Hang in there!