GTC are ending with no notification and not showing in UNSOLDS.

[almlg]

I ended 2 listings in the last 24 hours on ebay because they sold on other platforms.

I imported them into Turbolister just so I had those 2 listings.  What do you know, 18 items came down!!

I checked all these other listings and they are no longer in ebay anywhere and they don't show up on unsold either.

Listings are just ending without me knowing ANYTHING!

[Anonymous]

Were they more than a year old?

[southern*sweet*tea]

See if by chance they are in deleted.  https://my.ebay.com/ws/eBayISAPI.dll?MyeBayBeta&CurrentPage=MyeBayNextSellingDeletedItems

[almlg]

No.  I was completely 30 days until they forced us to do GTC.  I had also been ending many and relisting with tweaks.  My oldest right now are end of March 2019.

[almlg]

No, I have no deleted listings in the last 31 days.

[Anonymous]

---

@almlg wrote:

I ended 2 listings in the last 24 hours on ebay because they sold on other platforms.

I imported them into Turbolister just so I had those 2 listings.  What do you know, 18 items came down!!

---

I wonder if this is a glitch related to Turbolister on its way to retirement.

Do you have item numbers for any of the missing listings?

You can go to your promotions and click on the number of used listings for the month and it will show you a list of all item numbers that you listed.

Edit: Since you have over 2k listings you could use Excel to sort by item number the listings posted this month compared to your listings that are still live to try and quickly find which item numbers might be for the missing listings.

[almlg]

So, here is the interesting thing.  I tried looking up one of the items on Google to see if I could find it and see what it says.

ISOTONER Black Geometric Matrix Fleece Nylon smarTouch THERMAflex Gloves S XS

I found it on Google, clicked on it

https://www.ebay.com/itm/153432625955

It shows still for sale.  Except if you search by that title on ebay, and even by that item number on ebay, there is nothing.

Also, when I go into my active listings and do a search this listing does not show up.

[Anonymous]

That's odd. If the items are nowhere to be found in seller hub active listings, I would go directly to the listings and at the top it should give you an option to revise or end the listing. Revise it and see if that will cause it to re-index and appear in your active listings - give it about 20 min or so to appear.

If that doesn't work then contact eBay because CS can do a forced refresh on your listings at the account level which will make listings hung-up in the system finally index. Give that 24 hours to take effect and if it still doesn't appear then go directly to the listings and end them from the top of the page. If you're over your store listing allotment then just wait 3 days for November and relist them.

[almlg]

How do I find these listings that I cannot find in Google?

[Anonymous]

I offered a suggestion above to find the item numbers. If you can do that then you can go directly to the item page: https://www.ebay.com/itm/######### 

Replace the ###### with the item number.

First I would test it with one or two listings that you can pull up in google. See if revising on your end helps - it may or may not. Asking CS to refresh your listings may be enough to fix them all in one go.

Don't go nuts trying to track down every listing unless you have to. There are other options to try before you get to that stage.

[Anonymous]

Did you get this sorted @almlg?

[coolections]

Your gloves are here on Ebay #2 of 2. Nothing hidden.

[Anonymous]

---

@coolections wrote:

Your gloves are here on Ebay #2 of 2. Nothing hidden.

---

That's because you're 2 days late to this. 2 days ago the gloves were not appearing in search and more important, they weren't even appearing in the seller's active listings page.

It looks like the OP got this sorted out but I'd like to know what steps worked for them.