06-13-2017 06:48 AM
I am a TRS and list all my auctions as TRS+ (30 day returns, 1 day handling). I just relisted a bunch of these and noticed my badge wasn't showing. I double checked my dashboard and I still meet the TRS standard. I think assumed these must not be listed with 1 day handling time. Nope fine.
Then I see the problem. They are all listed with only a 14 day return policy. I have never offered 14 day, only 30 day for ALL of my listings - bin or auction. It is impossible that I would have ever changed these to 14 day. So ... did a bulk edit all on my listings to change to 30 days,
This is most definitely a glitch and I don't know how long it's been like this and may be partly responsible for my low sales (low search placement) with this error. My advise -- take a peak at your listings and be sure it is set for 30 day returns if it should be. If not, you won't get your TRS+ discount.
06-13-2017 07:17 AM
I just checked two of your listings, and they are showing 4-day handling.
06-13-2017 07:20 AM
Thanks for the warning - I'll check mine now!
06-13-2017 07:31 AM
@partial*eclipse wrote:I just checked two of your listings, and they are showing 4-day handling.
Morning. Is that how you listed them? Is the 4-day handling correct?
I had no problem with the handling time, only the return policy. I listed them at 30 days but they all had been reverted to 14 days. Did you check your handling time?
06-13-2017 07:46 AM - edited 06-13-2017 07:50 AM
@klassic*kids wrote:
@partial*eclipse wrote:I just checked two of your listings, and they are showing 4-day handling.
Morning. Is that how you listed them? Is the 4-day handling correct?
I had no problem with the handling time, only the return policy. I listed them at 30 days but they all had been reverted to 14 days. Did you check your handling time?
I think she's telling you to check your handling time because she saw 2 of your listings with 4 day handling.
Here's one example: 182619189127
06-13-2017 07:55 AM - edited 06-13-2017 07:57 AM
@badwolf12 wrote:
@klassic*kids wrote:
@partial*eclipse wrote:I just checked two of your listings, and they are showing 4-day handling.
Morning. Is that how you listed them? Is the 4-day handling correct?
I had no problem with the handling time, only the return policy. I listed them at 30 days but they all had been reverted to 14 days. Did you check your handling time?
I think she's telling you to check your handling time because she saw 2 of your listings with 4 day handling.
Here's one example: 182619189127
@badwolf12 ALL of my BINS are 4 day handling, as I said in my original post I list my AUCTIONS as TRS+ (30 day return, 1 day handling). I do not list my bins as such.
But thanks .. I just re-read her post and I see what she was saying now.