cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Full return request after issuing partial refund?

Buyer opened a return request and I offered them a partial refund thru the return request which they then accepted. Now a few weeks later they want to return the item outright. Does the buyer have any recourse here for a return? The point of the partial was for them to never email me again. 

Message 1 of 3
latest reply
2 REPLIES 2

Full return request after issuing partial refund?

They are also upset because they dont have an option to open another return request

Message 2 of 3
latest reply

Full return request after issuing partial refund?

Once the Return request is closed, the buyer has no other recourse on eBay. That's not to say they might open a request with PayPal or a chargeback with their CC...

 

So far, you've done your part. Good luck.

Message 3 of 3
latest reply