Free listings issues

[rgoins314]

I am very disappointed in the recent delivery and accompanied activity in regards to the free listings and direct seller emails. Am I they only one having issues with theseonth after month? 

I did get an email letting me know ow that I would get a credit for recent listing fees I was charged for when they should have been included.  Wish I appreciate, but this could have beenavoibeen if we had a way to let someone know what was happening as it happens.

Today, I get an email for an offer to have up to 500 free listings that I just have to accept. An email I received at just before 5 am today 5/29 when the offer started on 5/26.  Now I have 24 hours to scramble.  I think itsi great that these offers exist, don't get me wrong, but why even offer if we can't use them as intended.

[nawlinsron2]

Doing what they do best...instead of doing what they could do best

[buyselljack2016]

@rgoins314

Also got that 500 listing message today, but the offer was actually in the promotions section (same place the regular 50 are) on the 26th here.

I have seen this happen before, but am at the promotions area daily, so it has not caused a problem.

[kaelykat]

You are not the only one. eBay messaging is a mess right now. It's probably a good idea to come to the eBay site each day and check things. At least until they are done putting in all the changes for the spring/summer updates.

[annindallas]

Exactly happened to me. But I can't activate it. I get the spinning circle.

Probably for the best. One month i activated two promotions and still got billed for listing.

I called customer service. They acted as if i was some sort of devious criminal. I had to prove everything. Find them in my messages, all the while the rep was snorting with contempt.

Then she said she would have to check if i actvated them.

Finally, bill corrected and now shes oh-so-sorry and grateful that i brought this to their attention.

I'll stick to my free fifty.