I activated a promotion in mid March for free auction listing insertion fees. When I got my Ebay invoice it appears that I was charged insertion fees for all of these items I listed at that time?
The same thing happened to me. After I listed tons of auctions for $1 ea and expected they were free to list, 2 weeks later all the insertion fees showed up on my account. It was $109. I called eBay 5 times to get them removed and they finally took them off. You know what they say about the squeaky wheel ,, call them!
@lesubjonctif wrote: The same thing happened to me. After I listed tons of auctions for $1 ea and expected they were free to list, 2 weeks later all the insertion fees showed up on my account. It was $109. I called eBay 5 times to get them removed and they finally took them off. You know what they say about the squeaky wheel ,, call them!
$1 sounds like a listing duration fee (for 1- and 3-day listings). Is that what it was?
I listed a ton of auction-style with free insertion fees and was charged an additional $150.00 I got every dime back. Ebay admitted there was a glitch in the system that started sometime around March 5 through to March 21, I think, so a whole lot of people were affected. I called customer service and explained the situation and got the help I needed. I didn't get a promotion letter or anything like that. All of my insertion fees for every item I listed was showing up as $0.00 listing fees. It was really weird, because I checked my account constantly and had received free listings in a similiar manner in the past, so figured they owed me the favor. I've been selling on Ebay for almost 5 years now and it was truly the first time that I ever felt I had been helped. Don't give up on Customer Service yet, if you are not getting the help you need then request to talk with a supervisor.
