06-06-2019 04:39 AM
Solved! Go to Best Answer
06-10-2019 01:10 AM
06-06-2019 05:31 AM
I just received my monthly invoice From Ebay. I noticed a few charges on my invoice that make no sense. So now I have to call Ebay and wait on hold for 45 Minutes to speak with someone over seas that have no clue as to what they are talking about. Once again, Ebay sneaks their hand in my pocket. Everyone look very closely at your monthly invoices
06-06-2019 05:42 AM - edited 06-06-2019 05:43 AM
@eddleston7423 wrote:
Just checked my invoice and although the final value fee for the category I sell in is 9%, I'm being charged 11% - anyone else had this?
You aren't giving much information, but is your category "Music, Books, DVDs, Movies"? If so, the basic final value fee is 12%, and if you have these listed as TRS+, then you get a 10% discount off of the fee ... or 10.8%.
The final value fees for media were changed beginning 9/15/2018 as part of the Fall 2018 seller update.
06-06-2019 11:05 AM
@eddleston7423 wrote:
Just checked my invoice and although the final value fee for the category I sell in is 9%, I'm being charged 11% - anyone else had this?
Final value fees are applied to the selling price.
Final value fees may also be applied to a shipping charge ... and not necessarily the one the buyer paid.
Final value fee rates may also vary by category, by store subscription, by seller level, and by the listing's TRS+ status.
Without you giving us a specific example with all of that information, all we can really do is make wild guesses.
06-06-2019 04:44 PM
@luxgoods wrote:I just received my monthly invoice From Ebay. I noticed a few charges on my invoice that make no sense. So now I have to call Ebay and wait on hold for 45 Minutes to speak with someone over seas that have no clue as to what they are talking about. Once again, Ebay sneaks their hand in my pocket. Everyone look very closely at your monthly invoices
Until you have answers from Ebay for what these fees are that you question, you are just assuming Ebay is at fault.
Give us more information. What is the description on the charges? Maybe we can help you.
06-06-2019 07:38 PM - edited 06-06-2019 07:40 PM
@eddleston7423
Your based in the UK posting on the .com site
fees are different for .com then UK and for UK Business vs private sellers
https://www.ebay.co.uk/help/selling/fees-credits-invoices/fees-business-sellers?id=4122
You are best to contact UK Customer service or posting on the UK boards
https://community.ebay.co.uk/t5/Discussion-Boards/ct-p/13
06-10-2019 01:10 AM