07-10-2025 09:55 AM
Who would have thought eBay would let AI ruin their platform? Looks like they have lost control completely....except where does all this money go? FTC "looking into it".
07-10-2025 09:57 AM
That's nice.
Feel better?
07-10-2025 10:14 AM
"... where does all this money go?"
EBay is a for profit business, not a public utility or charity. They have stockholders, employees and running expenses. They would be defunct by now if they didn't do all in their power to turn a profit. I'm grateful for the opportunity they provide.
07-10-2025 10:30 AM
Can you give more details of this issue?
07-10-2025 10:32 AM
I wouldn't say AI ruins their platform, more like the usual mismanagement, various departments not in sync. eBay has been known to have a lot of toxic departments, which reflect some current issues we see, as well as decisions made from the top.
07-10-2025 11:55 AM
Welcome to the Community. I see you just signed up to participate.
There are many members that would be willing to have this discussion with you if they knew what you wanted to discuss. Your comments are way too general to even guess what you are referring to.
If you would actually like to have a productive conversation about what concerns you, please give us more details. If you don't, then we know you just came here to see what you might be able to stir up.
07-10-2025 01:27 PM
07-10-2025 01:28 PM
I've also heard the FTC is "looking into" the illegal trade in unicorn horns.
07-10-2025 01:48 PM - edited 07-10-2025 02:30 PM
Exactly how does a company make money when they "let AI ruin their platform"???
07-10-2025 02:53 PM
I GET IT!
"feebay" is a slang for ebay because ebay charges fees.
Very clever.
07-10-2025 03:06 PM
Do you have another selling account or did you screw up your first order?
07-10-2025 03:17 PM
Welcome to the community! My advice if you think the fees are too high? Make sure that your products are priced right to absorb the fees and make yourself a tidy profit.
Good luck to you.
07-10-2025 03:25 PM
Meh, Sometimes AI helps. Just listed some curtains without adding a shipping charge and AI was like 9.00 extra. It must have been like Don't Undercut yourself, Bro
07-10-2025 03:33 PM - edited 07-10-2025 03:33 PM
Who would have thought eBay would let AI ruin their platform?
The platform works fine for me.
Looks like they have lost control completely
What specifically have they "lost control" of "completely"?
except where does all this money go?
What money are you referring to? In my case, a buyer's payment goes to several places:
FTC "looking into it".
What exactly is the FTC "looking into" and who told you that?
07-10-2025 09:07 PM - edited 07-10-2025 09:08 PM
The AI ebay has employed is poor. It rejects/shoots down almost every problem a seller idetifies. Then the seller appeals, and the appeals AI re-rejects the appeal.
They use the ai as an excuse not to review problems and just turn them down. Then if you request a call from a cust svc person, cust svc folks say we cant do anything about it, its the ai system.
The problem is that are rejecting problems where the seller has valid issues, ie buyer violarions of policies, evidence of buyer fraud, clear blatant violations of fb policies the ai will not recognize as violations, and then you send your appeal to an AI who doesnt look at anything, but is programmed to reject seller issues.
Taking people out of the problem reviews is the problem. Humans can see the violations and the fraud. The AI cannot, or if it does, still is programmed to reject seller issues.