Far away buyer buys local pickup item, willing to take mail-able substitute.

[atikovi]

Listed a car door for local pickup. Guy on other coast buys and Paypals it. Says he thought it said free shipping. He asks if I have other parts which I can ship. I do. He is willing to take those instead for the same amount paid. How do I work this? Not sure if should just ship him the substitute parts. He could file SNAD. Do I just cancel that order and work from there?

[bubbleman2010]

Cancel the transaction and select problem with address or you'll be paying someone to take the door off their hands and shipping it to them for free...

[slippinjimmy]

EVERY buyer can file a SNAD for EVERY transaction!

All anyone has to do is claim they received the wrong item.

Now ask long time sellers how often that actually happens (yeah I know, car parts attract tricksters).

[buyselljack2016]

May be OK, but just seems a bit odd.

Earlier this month I had a woman purchase a dark gray widget, but left a note when paying saying that if I had a beige widget to just send that rather than the dark brown widget.

Told her that I only sent the item that is purchase, and would cancel the sale at which point, if desired, she could purchase the beige widget that I have listed.

Cancelled, refunded, crickets.............

[bubbleman2010]

Take the door price $119.00 crate and freight $225.00 - $300.00 buyer can purchase local for $225.00 but they'd prefer to spend $420.00 for one on ebay some folks are born at night and I guess some might have been borned last night...

[buyselljack2016]

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@bubbleman2010wrote:

Take the door price $119.00 crate and freight $225.00 - $300.00 buyer can purchase local for $225.00 but they'd prefer to spend $420.00 for one on ebay some folks are born at night and I guess some might have been borned last night...

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Free shipping makes the price great at $119

I would not do it, but OP has a bigger problem if someone flips him in for a "choice" listing.

[bubbleman2010]

Noppers you can now do choice listings. I working with a local junkyard and going to list the entire car list one item from the car and a note to contact me through ebay messages if they need more parts and I'll cut them a deal on the parts they need. No more need to have 300 listings when one listing will cover the entire car...

[bubbleman2010]

Here is the link and the go to guy when you get smacked with a violation....   https://community.ebay.com/t5/Weekly-Chat-with-eBay-Staff/Community-Chat-Mar-21st-1pm-PDT-Private-Of...

[mr_lincoln]

@atikovi  "How do I work this?" ... if it were me I would message the Buyer asking for a list of parts they want shipped to them and then create a special listing that they can go ahead and buy PLUS the shipping cost you would include using Calculated Shipping.  Next, advise them to message a request to cancel the original purchase, that will allow you to recover the Final Value Fees plus you can Relist the door for sale on Local Pick up again.

[buyselljack2016]

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@bubbleman2010 wrote:

Noppers you can now do choice listings. I working with a local junkyard and going to list the entire car list one item from the car and a note to contact me through ebay messages if they need more parts and I'll cut them a deal on the parts they need. No more need to have 300 listings when one listing will cover the entire car...

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Thanks for the correction on that. Did not know that it had changed.

Guess that is the new "private offer".