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Failure to cancel orders due to lack of payment

Ebay used to have an option to automatically relist an item after 30 days of nonpayment.  I have three items that it failed to do it on.  There is no way for me to cancel the order.  I can relist them which I have.  But it still shows it under awaiting payment tab.  Anybody else have this issue?

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Failure to cancel orders due to lack of payment

Are you following the procedure for the new unpaid item process?

 

Resolving unpaid items with buyers 

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Failure to cancel orders due to lack of payment

My account is set in preferences for automatically cancelling when unpaid expires.  There is not a cancellation button on the orders.

 

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